nabiha S

Do not order online from Call it Spring

Worst online shopping experience i’ve ever encountered. Parcel gets sent to the billing address instead of the shipping address, then they took it back and promised to deliver it to the correct place, they never sent a new parcel out, basically just keeping my money until i phoned after a week had passed to ask where my parcel is. They promise to send it only to email me today to say they are out of size and stock available for my order, my previous order was sent to a different customer, and can no longer send it out. I can request a refund or choose something else. Horrible customer service, so difficult to reach anyone to enquire anything. Made it seem as if it was not their problem. I was not even compensated at all for the inconvenience.