Call it Spring South Africa
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
They don't even deserve a star. I've logged a refund for a pair of shoes that I bought a week ago. With their 14days to return or exchange policy they are deliberately delaying. Making a loose from my side. I regret buying from them.be aware hence they don't even have a telephone number to be reached except emails which they hardly respond to
1 reviews | Active since Jan 2020
They don't even deserve a star. I've logged a refund for a pair of shoes that I bought a week ago. With their 14days to return or exchange policy they are deliberately delaying. Making a loose from my side. I regret buying from them.be aware hence they don't even have a telephone number to be reached except emails which they hardly respond to
1 reviews | Active since Jan 2020
My cousin(Gontse Esther Malhangu-key holder/2lc) was working at one of their retail stores at Fourways,she was also a casual at rage she resigned as she was treated unfairly, two years down the line she requested an assistance regarding profident fund/form until to date she hasn't been assisted, they (call it springs under frontierco Company-contact number 010 300 6888) arrogantly do not want to assist her, why is that?
1 reviews | Active since Jan 2020
My cousin(Gontse Esther Malhangu-key holder/2lc) was working at one of their retail stores at Fourways,she was also a casual at rage she resigned as she was treated unfairly, two years down the line she requested an assistance regarding profident fund/form until to date she hasn't been assisted, they (call it springs under frontierco Company-contact number 010 300 6888) arrogantly do not want to assist her, why is that?
1 reviews | Active since Jan 2020
I made an online order and asked if there would be any way for my order to be fast tracked as I needed it for a business trip overseas. Within 40mins I received a shipping update and got my order well within the necessary time frame. Thanks a million!
1 reviews | Active since Jan 2020
I made an online order and asked if there would be any way for my order to be fast tracked as I needed it for a business trip overseas. Within 40mins I received a shipping update and got my order well within the necessary time frame. Thanks a million!
1 reviews | Active since Jan 2020
I have been trying for 2 months now to organize a collection of a return. I get NO responses and EMPTY promises. I spoke to so many people that promises a collection and refund and organized for someone to be home to handle the return. Would not recommend this place. The WORST CUSTOMER SERVICE. INABILITY TO PROCESS RETURN. NO REFUND RECEIVED
1 reviews | Active since Jan 2020
I have been trying for 2 months now to organize a collection of a return. I get NO responses and EMPTY promises. I spoke to so many people that promises a collection and refund and organized for someone to be home to handle the return. Would not recommend this place. The WORST CUSTOMER SERVICE. INABILITY TO PROCESS RETURN. NO REFUND RECEIVED
1 reviews | Active since Jan 2020
Worst online shopping experience i’ve ever encountered. Parcel gets sent to the billing address instead of the shipping address, then they took it back and promised to deliver it to the correct place, they never sent a new parcel out, basically just keeping my money until i phoned after a week had passed to ask where my parcel is. They promise to send it only to email me today to say they are out of size and stock available for my order, my previous order was sent to a different customer, and can no longer send it out. I can request a refund or choose something else. Horrible customer service, so difficult to reach anyone to enquire anything. Made it seem as if it was not their problem. I was not even compensated at all for the inconvenience.
1 reviews | Active since Jan 2020
Worst online shopping experience i’ve ever encountered. Parcel gets sent to the billing address instead of the shipping address, then they took it back and promised to deliver it to the correct place, they never sent a new parcel out, basically just keeping my money until i phoned after a week had passed to ask where my parcel is. They promise to send it only to email me today to say they are out of size and stock available for my order, my previous order was sent to a different customer, and can no longer send it out. I can request a refund or choose something else. Horrible customer service, so difficult to reach anyone to enquire anything. Made it seem as if it was not their problem. I was not even compensated at all for the inconvenience.
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