MV
Marike R
Active since Sep 2019
11
Reviews
0
Industries
Reviews
11 reviews32 months ago
Thank you Rutendo Ad...
Thank you Rutendo Adelaide for your swift and friendly service! It's good to know myself and my fur babies are in such good hands with Oneplan Pet Insurance!
131 replies
33 months ago
I’ve been a customer of Home Connect before, and I’m so glad I went with then again
I’ve been a customer of Home Connect before, and I’m so glad I went with then again. A special than you to Gladness for your awesome service!
60 replies
36 months ago
ABSA DOES NOT CARE ABOUT YOU
AbSa has only proven to be absolutely *********** and gives zero care to clients. I recently opened up a credit card with Absa. All supporting documentation, including proof of address and the ususal FICA docs were submitted. I previously had an ABSA account 20 years ago (when I was a minor), which has long since been closed. I am now unable to activate my credit card as whoever worked on my credit card application, did not have the presence of mind to udate my cell number or physical address. I have emailed and called to no avail , and was told I need to visit a branch with ALL of these docs again to update this. This is an extreme incnvenience due to the neglegence of Absa. Emails are either not responded to or one is given a vague unhelpful email response DAYS later. The call centre (who functions as a customer care facility), cannot help either. When I asked to be put through to a customer care representitive, I was met with a "sigh" from the consultant, who said they function as customer care. I then asked for a complaint to be lodged AGAIN. NO ONE from customer care has contacted me although I have lodged several complaint with them. This is so dissapointing and frustrating, and I will be cancelling my credit card before even getting it due to this. I understand hiccups happen but as it seems they are just totally unwilling to assist, I do not wish to see what else can go wrong on this journey. DO NOT use Absa - they do not care about you!
53 replies
36 months ago
ABSA DOES NOT CARE ABOUT YOU
Abaa has only proven to be *********** and gives absilutely zero care to clients. I recently opened up a credit card with Absa. All supportin documentation, including proof of address and the ususal FICA docs were submitted. I previously had an ABSA account 20 years ago (when I was a minor), which has long since been closed. I am now unable to activate my credit card as whoever worked on my credit card application, did not have the presence of mind to udate my cell number or email address. I have emailed and called to no avail , and was told I need to visit a branch with ALL of these docs again to update this. This is an extreme incnvenience due to the neglegence of Absa. Email are not responded to and the call centre (who functions as a customer care facility), cannot help either. NO ONE from customer care has contacted me althoug I have lodged several complaint with them. This sis so dissapointing and frustrating, and I will be cancelling my credit card before even getting it due to this. DO NOT use Absa - they do not care about you!
53 replies
39 months ago
Thank you Cindy and Team
I requested quotes from a LOT of storage facilities and moving companies. Cindy responded quickly with a VERY competitive price and everything was arranged fast and smooth. The team assisted in removing everything from my apartment into my storage unit with friendly attitudes and I could not be more grateful to them for making the hellish experience of moving so easy for me! I HIGHLY recommend them.
0 replies
39 months ago
Thank you team!
Thank you to Marie-Louise and Tanya for helping me land my dream job! They were both extremely diligent and on top of their game for several months, ultimately helping me land the best job I could ask for. I highly recommend their services!
0 replies
39 months ago
Amazing Online Support
I made an online order and asked if there would be any way for my order to be fast tracked as I needed it for a business trip overseas. Within 40mins I received a shipping update and got my order well within the necessary time frame. Thanks a million!
0 replies
39 months ago
Exemplary Service
I've has absolutely stellar service from the Aramex SA! A special thank you to Mr. Koopman and Heila. I emailed and asked if there was any way my shipment could be fasttracked as I am heading overseas soon. Within 1 hour I got a shipping update from Heila and received my package in less than 24 hours. Amazing work team - keep it up!
0 replies
56 months ago
Not user friendly
They have good service through their call centre, but the app and whole system is not user friendly at all. Online card payments never work, and sometimes the POP doesn't get delivered, so you remain stuck without power.
53 replies
79 months ago
DO YOU GUYS EVEN WANT BUSINESS?
This is the second time this has happened with MTN now. A year ago, I applied for a contract with MTN on their online site. I was contacted, the contract was approved and I was told everything woud get activated upon delivery of the device. Weeks went by and no device showed up. The shops could apparently not assist me as their online department is separate?? Call center was also of absolutely no help. There was also not an email/reference number that I could use to track anything. To date that has not been resolved after numerous attempts to lodge queries. So I applied AGAIN, but this time at their stall in Somerset Mall. Something went wrong with their biometric system and I was told it would now take 48 hours instead of 24 hours to process everything. IT'S NOW 4 DAYS LATER AND NOTHING?? MTN, honestly do you want the business or not? No one is getting back to me with regards to this. I need this new contract and device.
56 replies
Review Distribution
5 Star
7 (63.63636363636363%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (9.090909090909092%)
1 Star
3 (27.272727272727273%)