

Stss Prepaid Metering
Based on recent customer reviews, Stss Prepaid Metering is consistently praised for responsive, knowledgeable support when customers face issues with prepaid electricity tokens, meter resets, and loading payments. A recurring theme is appreciation for individual agents who guide customers patiently through troubleshooting via chat and call centre channels. Customers consistently mention quick resolution times and helpful walkthroughs of the purchase process. Some friction is noted around paying for replacement keypads, contact line charges, and occasional delays in payments reflecting, though these concerns are raised alongside otherwise positive service experiences.
TrustIndex
8
Ranking
#3
in Prepaid Services
Reply Time
12h 49m
NPS Score
100
Recommended: Very Likely
Sep '25 - Aug '26
Based on recent customer reviews, Stss Prepaid Metering is consistently praised for responsive, knowledgeable support when customers face issues with prepaid electricity tokens, meter resets, and loading payments. A recurring theme is appreciation for individual agents who guide customers patiently through troubleshooting via chat and call centre channels. Customers consistently mention quick resolution times and helpful walkthroughs of the purchase process. Some friction is noted around paying for replacement keypads, contact line charges, and occasional delays in payments reflecting, though these concerns are raised alongside otherwise positive service experiences.
Stss Prepaid Metering has a TrustIndex of 8 out of 10 on Hellopeter, based on 25 reviews in the last 12 months. Hellopeter has tracked Stss Prepaid Metering across 1,110 total reviews.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2020
Easy to use the chat agent is quite helpful and agents are quick respond
1 reviews | Active since Oct 2020
Easy to use the chat agent is quite helpful and agents are quick respond
1 reviews | Active since Aug 2013
The experience was okay. I would recommend STSs to friends.
1 reviews | Active since Aug 2013
The experience was okay. I would recommend STSs to friends.
1 reviews | Active since Mar 2026
Thank you Lindiwe for your assistance. I am very happy 😁
1 reviews | Active since Mar 2026
Thank you Lindiwe for your assistance. I am very happy 😁