Active since Sep 2022
"I am filing this complaint because someone posted a personal image of mine on Instagram without my consent. I have explicitly requested the platform or the individual to remove the image, but my request has not been acted upon. I am concerned about my privacy and the unauthorized use of my image. I would like this content to be removed immediately and request the platform to take appropriate action to prevent such occurrences in the future. Please assist in resolving this matter promptly."Make sure to include relevant details such as the URL of the post, any evidence of your prior request to the individual, and a clear request for removal. This will help the HelpPeter team understand the urgency and nature of your complaint effectively.While HelloPeter primarily manages customer service issues related to businesses, they do handle some complaints about online platforms and privacy concerns when properly directed, especially if the platform isn't responding to your requests. If the issue persists, consider also raising it with the social media platform directly (Instagram) through their reporting tools or seeking legal advice for persistent privacy violations.
Dear FNB, I am deeply disappointed with FNB’s service regarding an unauthorized upgrade of my account and ongoing overcharges. Over a year ago, my FNB Easy Account was inexplicably changed to a Private Account, resulting in monthly fees of R650 instead of the Easy Account’s R4–R7. When I queried this with FNB, I was told they couldn’t explain why the upgrade happened, which is unacceptable for a bank of your stature. These unauthorized R650 fees have cost me approximately R7,800–R8,450 over the past year, causing significant financial strain. I requested the cancellation of the Private Account a month ago to revert to an Easy Account, which was confirmed. However, my latest statement still shows a R650 charge, indicating either a billing error or failure to process the downgrade. Despite raising this issue, FNB has not provided a clear explanation or resolution for either the past overcharges or the recent incorrect fee. This lack of transparency and accountability has eroded my trust in FNB. I demand: A full refund of the unauthorized R650 monthly fees charged over the past year. Immediate reversal of the recent R650 charge. Confirmation that my account is correctly set as an Easy Account with the appropriate fee. An explanation of why my account was upgraded without consent and why the issue persists. I urge FNB to address this promptly to restore my confidence. If unresolved, I will escalate this to the National Financial Ombud. I expect a response within soonest.
Unprofessional and Unhelpful Service I am extremely disappointed with the level of service I received from both the agents and call center staff. There was a clear lack of seriousness and professionalism in handling my issue. Despite my repeated attempts to resolve the matter, I was met with dismissive attitudes and inadequate solutions. It's frustrating to deal with a company that doesn't prioritize customer concerns or treat them with respect. I hope management takes note and invests in proper training for their staff.an iam waiting for my paymemt until today everyone say ur money is on the way but no money so iam not gonna allow these lies to enter my world but it's sad honestly
Iam not here to complain but I must say that you have patience and know they have a lot of applications so my pim officer and the regional manager shaun Charlie have been really helpful I can’t say anything bad about them
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