NR
Nadia R
Active since Sep 2022
8
Reviews
0
Industries
Reviews
8 reviews6 months ago
Google cant be trusted
"I am filing this complaint because someone posted a personal image of mine on Instagram without my consent. I have explicitly requested the platform or the individual to remove the image, but my request has not been acted upon. I am concerned about my privacy and the unauthorized use of my image. I would like this content to be removed immediately and request the platform to take appropriate action to prevent such occurrences in the future. Please assist in resolving this matter promptly."Make sure to include relevant details such as the URL of the post, any evidence of your prior request to the individual, and a clear request for removal. This will help the HelpPeter team understand the urgency and nature of your complaint effectively.While HelloPeter primarily manages customer service issues related to businesses, they do handle some complaints about online platforms and privacy concerns when properly directed, especially if the platform isn't responding to your requests. If the issue persists, consider also raising it with the social media platform directly (Instagram) through their reporting tools or seeking legal advice for persistent privacy violations.
0 replies
8 months ago
Charges u didn't consent to disgusting
Dear FNB, I am deeply disappointed with FNB’s service regarding an unauthorized upgrade of my account and ongoing overcharges. Over a year ago, my FNB Easy Account was inexplicably changed to a Private Account, resulting in monthly fees of R650 instead of the Easy Account’s R4–R7. When I queried this with FNB, I was told they couldn’t explain why the upgrade happened, which is unacceptable for a bank of your stature. These unauthorized R650 fees have cost me approximately R7,800–R8,450 over the past year, causing significant financial strain. I requested the cancellation of the Private Account a month ago to revert to an Easy Account, which was confirmed. However, my latest statement still shows a R650 charge, indicating either a billing error or failure to process the downgrade. Despite raising this issue, FNB has not provided a clear explanation or resolution for either the past overcharges or the recent incorrect fee. This lack of transparency and accountability has eroded my trust in FNB. I demand: A full refund of the unauthorized R650 monthly fees charged over the past year. Immediate reversal of the recent R650 charge. Confirmation that my account is correctly set as an Easy Account with the appropriate fee. An explanation of why my account was upgraded without consent and why the issue persists. I urge FNB to address this promptly to restore my confidence. If unresolved, I will escalate this to the National Financial Ombud. I expect a response within soonest.
6 replies
10 months ago
Which i never app****
Unprofessional and Unhelpful Service I am extremely disappointed with the level of service I received from both the agents and call center staff. There was a clear lack of seriousness and professionalism in handling my issue. Despite my repeated attempts to resolve the matter, I was met with dismissive attitudes and inadequate solutions. It's frustrating to deal with a company that doesn't prioritize customer concerns or treat them with respect. I hope management takes note and invests in proper training for their staff.an iam waiting for my paymemt until today everyone say ur money is on the way but no money so iam not gonna allow these lies to enter my world but it's sad honestly
0 replies
38 months ago
Sefa can help you
Iam not here to complain but I must say that you have patience and know they have a lot of applications so my pim officer and the regional manager shaun Charlie have been really helpful I can’t say anything bad about them
0 replies
41 months ago
Sefa such a big joke
I can’t believe the lies an empty promises these agents are doing they don’t do wat they must do iam at the brik of closing my business because of sefa due to covid a lot as not been too smooth but I gave them my plan an applied 3 times coz they end up letting me do wat is instructed bottom line is that as a South African I am disappointed don’t say u will support then u don’t or u employ staff that is not for the ppl but for themselves this is in every sector of government why even bother to lie man rather don’t give us hope instead to get this kind of service
0 replies
42 months ago
How can this ppl lie and think they can get. Away with it
I made a complain about fnb promenade that put me through so much stress and anxiety while my money that was deposited was not showing in my account can you believe that it has not been solved yet because I said even tho that paid me a week later I should be compensated for the stress and trauma then they stil lie to ombudsman that I gave my money immediately after I made the dispute which is a lie they took a whole week and when I contacted them then they say it wil be in tommorow then it’s not until it was a week later then it was only in why will they lie like that then we trust them with our monies this is crazy
266 replies
43 months ago
Disgusted and traumatised by the fnb services
So I experienced a technical problem at one of the fnb atm where the machine just froze while it already took my deposit and wen I checked if my deposit was successful it no where to be found so that was not a great experience when I logged my complain I was told to visit the branch then I had the worst experience with the incompetent staff they made me wait a hole week for my money this was not fair I went through so many trauma I’ve been lied to and I’ve been sterio typically victimised so I logged a complain at the ombudsman so the bank is well aware of all my distress I went through but they still dealing with me with no compassion no understanding no security unto me that my money is even safe with this bank anymore iam really blown away with the continued unprofessional services
798 replies
43 months ago
Fnb bank should employ competent people
Such a terrible experience on Friday evening I went to deposit money into my account around 8 pm in promenade Mitchell’s plain I placed all the money into the machine and the machine turn to a orange screen an freezers for about 15 min then the screen went back to normal then I checked if my money went into my account then it showed the money never went into my acccount I logged a call immediately got no reply went into the bank yet the consultation ( Nadia ) did my dispute an she said I don’t have to worry they wil deposit it in 24 hours today is Tuesday an yet no money so I went today an I discover my dispute was not even logged the the manager on duty also gave me unprofessional service I mean that was my money I needed my money I deposited that money so I can’t have the cash to just spend it but then the bank want to just steal my money and make me feel like iam a thief I won’t accept it I also run a business an I only work with the selected ones but I live in Mitchell’s plain but then why must our own people be so unprofessional and no dignity and no kindness I had enough and iam probably gonna sue this company then they will pay more for wasting my time for my own money
133 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (12.5%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)