Trudie J

NOT IMPRESSED

Great pricing advertised for acrylic coat over own nails so I drove all the way from sunward park to Eastgate for my appointment. Upon arrival I asked what it would cost to add a tip on two of the shorter nails and she quoted me R65 per nail. I said to her I found that very excessive as that will mean a full set would be R650 and considering I’m first time customer driving all this way would she review as I could have done this much cheaper in my own area. The manager was not interested and said that is unfortunately the price. I accepted and gave go ahead for the two tips. The lady ended up filing them shorter than my normal nails which defeated the entire point of wanting the tips. I was there for over two hours and no tea, coffee or water offered which I also found strange. The nail equipment is also not in great condition. The LED curing sets on all the tables are dirty and messed with previous customers nail polish. The nail files also did not book very clean / hygenic. When going to pay the store manager had no interest to ask if I am happy with my nails. The one tip lifted 2 days after my visit. I will DEFINITELY not be returning.