SP
Sagren P
Active since Oct 2022
3
Reviews
0
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Reviews
3 reviews1 month ago
Nedbanks Silence Speaks Volumes
It has been over a month since I raised a serious issue of being ****med, and I still await a Manager’s contact. The silence is deafening. Customer Services appear indifferent, uncaring, and unaccountable. Silence itself is a reply — a reply that says: we don’t care, we’re still making billions off our customers. I highlighted misrepresentation by both the ***** Department and Customer Services, and requested that all call records be reviewed. To date: total silence. Is this really the trustworthy financial institution that claims values of care and guardianship? I think not. Nedbank has failed to live up to its own promises, leaving loyal customers abandoned when they need support most.
0 replies
1 month ago
Profit over People
I received a refurbished Dell Latitude 2‑in‑1 from Amazon UK. as a gift in March 26. The keyboard failed, Dell confirmed the fault, but no replacement exists worldwide. Amazon refuses to help, pushing me to a seller in Madrid while I sit in Durban, South Africa. This is not customer care — it’s outsourced indifference. Amazon hides behind third‑party sellers, shows zero accountability, and treats loyal customers with total disrespect. Bottom line: Amazon is profit‑driven, not customer‑driven. Three times now I’ve faced issues, and each time they pass the buck. Appalling service.
0 replies
1 month ago
Nedbanks Roundabout - A Customers Nightmare - 30 years of Loyalty and 30 seconds of Betrayal
Nedbank needs to understand that banking is about more than transactions — it’s about trust, reliability, and respect. Right now, they are failing on all three fronts. Unless there is a serious overhaul in service quality, digital infrastructure, and customer care, I cannot recommend Nedbank to anyone seeking a dependable banking partner. I was the victim of a ****, yet instead of support, I’ve been pushed from pillar to post. Each department gives conflicting advice, no one talks to each other, and the result is total frustration. After three decades of trust, Nedbank has shown me nothing but disorganization, indifference, and a lack of accountability. Customers deserve better than endless runarounds and empty promises. Nedbank, you’ve failed your loyal clients.
0 replies
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