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Lady S
Active since Oct 2022
2
Reviews
0
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Reviews
2 reviews
Brooks and Luyt
3 months ago
Feedback on debit order dispute
My issue has now been resolved, after countless follow ups and being sent from pillar to post by consultants. Highest appreciated goes out to Vannessa Applegreen on how you handled the matter, thank you for taking me through the process even though I sometimes had to be doing the follow ups. Your manner of approach in the entire situation, your friendliness and professionalism goes a long way. The correct steps have now been taken. Thank you.
0 replies
Brooks and Luyt
4 months ago
********* SERVICE
I am extremely flabbergasted at how you service your customers, how can an amount not have agreed upon be debited twice from my account and after making payment arrangements with you. I have been inconvenienced to the highest level imagined and will be escalating this matter to the Ombudsman if not resolved accordingly and to fullest satisfaction.
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (50%)
2 Star
0 (0%)
1 Star
1 (50%)