LL
Local Plumbing Services Leak detection
Active since Oct 2022
2
Reviews
0
Industries
Reviews
2 reviews42 months ago
Rondow Panelbeaters bad customer service
Prior to booking my vehicle in for the repairs I requested that they make sure that they have all the parts available and at the workshop. The initial booking day was even postponed with a week to make sure they had all the parts. I was assured that all the parts are there when they took my vehicle on the 3rd October 2022. I was also assured that they would be able to get all done in a week and half seeing that they have all the parts. From this week Monday 17 October I started following up and was told that by Wednesday or Thursday 20 October I would have my vehicle. Today I could also not get any straight answers from them over the phone as it seems like a blame shifting game there, so I drove there to see who can assist me in understanding how a 9 work day job has turned into 3 weeks. I was taken to the workshop manager who showed me the progress on the vehicle. I then understood why my vehicle is not done. It seemed like a "wors machine" in there! The cars just keeps on being booked in and it is clear that the capacity to handle all is not there. And once your vehicle is in, its in. Then you can't do anything but listen to the excuses and blame shifting. I'm not questioning the quality of workmanship, as I'm sure it will be OK, but the client service is not at all what I expected. I will surely not take any vehicle back or refer them to anyone.
0 replies
42 months ago
Tactical Distributors SA Boksburg bad service.
I placed an order on 12 Sept 2022 and was requested to pay upfront and was told 5 to 7 working days for my order to arrive. I started following up after 2 weeks with only excuses and lies from them. This week Monday on 17 October I was told by the clerk (Wade) that the manager (Mark Schatz) who happens to be the owner as well has not made payment to the supplier. I was promised on Wednesday 19 October that payment was now made to the supplier and that I would be receiving my order in 5 working days. So many times Wade and Chris promised that they would have the manager call me, but the manager never calls. The manager is never available in store. The manager can not be reached and no one is allowed to give his number to anyone. After all this I saw on line that this is the trend with the manager and this store for years. I wish I read the reviews prior, could have saved myself a lot of hassles. My advice would be buying only what they have in store! Should you have to order, get it some place else!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (50%)
1 Star
1 (50%)