RP
Randow Panel Beaters
Claimed Business
RP
Randow Panel Beaters
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Frequently Asked Questions About Randow Panel Beaters
Randow Panel Beaters has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Randow Panel Beaters across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
12 May 2025, 05:54
No communication and pathetic service
Pathetic service.. I've phoned them when the insurance told me that everything was approved and I needed a courtesy car. They said that they don't have one available now and they will let me know when to bring in my car.. I got an email on the Friday 2 weeks later that I must bring in my car for repairs just to find out that there isn't any courtesy cars available.. Very poor communication from them.. You must phone them to check up om everything and just leaves you in the dark
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Anonymous
1 reviews | Active since Jan 2020
12 May 2025, 05:54
No communication and pathetic service
Pathetic service.. I've phoned them when the insurance told me that everything was approved and I needed a courtesy car. They said that they don't have one available now and they will let me know when to bring in my car.. I got an email on the Friday 2 weeks later that I must bring in my car for repairs just to find out that there isn't any courtesy cars available.. Very poor communication from them.. You must phone them to check up om everything and just leaves you in the dark
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NEZISWA M
1 reviews | Active since Jan 2020
8 Jan 2024, 19:12
Happy Client! Randow Panel Beaters
It was a bitter moment for me in November 2023, Definitely would recommend Randow Panel beaters, if it wasn't for Dec holidays i would've got my car within 3weeks, their work is spectacular and friendly staff members which are very understanding when it comes to their frustrated clients. They keep you updated with the car progress and i got my car fixed looked so fresh and clean. Thank you RPB
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NEZISWA M
1 reviews | Active since Jan 2020
8 Jan 2024, 19:12
Happy Client! Randow Panel Beaters
It was a bitter moment for me in November 2023, Definitely would recommend Randow Panel beaters, if it wasn't for Dec holidays i would've got my car within 3weeks, their work is spectacular and friendly staff members which are very understanding when it comes to their frustrated clients. They keep you updated with the car progress and i got my car fixed looked so fresh and clean. Thank you RPB
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Local Plumbing Services Leak detection
1 reviews | Active since Jan 2020
21 Oct 2022, 17:37
Rondow Panelbeaters bad customer service
Prior to booking my vehicle in for the repairs I requested that they make sure that they have all the parts available and at the workshop. The initial booking day was even postponed with a week to make sure they had all the parts. I was assured that all the parts are there when they took my vehicle on the 3rd October 2022. I was also assured that they would be able to get all done in a week and half seeing that they have all the parts. From this week Monday 17 October I started following up and was told that by Wednesday or Thursday 20 October I would have my vehicle. Today I could also not get any straight answers from them over the phone as it seems like a blame shifting game there, so I drove there to see who can assist me in understanding how a 9 work day job has turned into 3 weeks. I was taken to the workshop manager who showed me the progress on the vehicle. I then understood why my vehicle is not done. It seemed like a "wors machine" in there! The cars just keeps on being booked in and it is clear that the capacity to handle all is not there. And once your vehicle is in, its in. Then you can't do anything but listen to the excuses and blame shifting. I'm not questioning the quality of workmanship, as I'm sure it will be OK, but the client service is not at all what I expected. I will surely not take any vehicle back or refer them to anyone.
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Local Plumbing Services Leak detection
1 reviews | Active since Jan 2020
21 Oct 2022, 17:37
Rondow Panelbeaters bad customer service
Prior to booking my vehicle in for the repairs I requested that they make sure that they have all the parts available and at the workshop. The initial booking day was even postponed with a week to make sure they had all the parts. I was assured that all the parts are there when they took my vehicle on the 3rd October 2022. I was also assured that they would be able to get all done in a week and half seeing that they have all the parts. From this week Monday 17 October I started following up and was told that by Wednesday or Thursday 20 October I would have my vehicle. Today I could also not get any straight answers from them over the phone as it seems like a blame shifting game there, so I drove there to see who can assist me in understanding how a 9 work day job has turned into 3 weeks. I was taken to the workshop manager who showed me the progress on the vehicle. I then understood why my vehicle is not done. It seemed like a "wors machine" in there! The cars just keeps on being booked in and it is clear that the capacity to handle all is not there. And once your vehicle is in, its in. Then you can't do anything but listen to the excuses and blame shifting. I'm not questioning the quality of workmanship, as I'm sure it will be OK, but the client service is not at all what I expected. I will surely not take any vehicle back or refer them to anyone.
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Anonymous
1 reviews | Active since Jan 2020
15 Oct 2022, 04:49
RANDOW PANEL BEATERS are CAR THIEVES!
My car was taken into Randow Panel Beaters in December of 2017 after the panel beaters & my insurance, King Price reached an agreement & they approved the quote. I took the car in and when it was time for me to pick it up in the new year, they said car parts had gone up and that I need to pay an additional R60k making the total R89k from the R19k they had quoted and agreed upon with the insurance. Firstly, I don’t know these people and had never been to Alberton before. I got a run around between and King Price to get my car back and during this time learned that it’s a scheme to steal people’s cars. After numerous phone calls and emails, I went in person and met the owner who was very dismissive and dare I say racist! He did not want to hear anything I had to say and literally left me on the floor. Interestingly, while I was there for this visit, there were people outside complaining about the poor services of this place. The accident started a ripple effect of unfortunate circumstances & I have not been able to address this but I’m finally back on my feet & have the capacity to take them to take to task.
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Anonymous
1 reviews | Active since Jan 2020
15 Oct 2022, 04:49
RANDOW PANEL BEATERS are CAR THIEVES!
My car was taken into Randow Panel Beaters in December of 2017 after the panel beaters & my insurance, King Price reached an agreement & they approved the quote. I took the car in and when it was time for me to pick it up in the new year, they said car parts had gone up and that I need to pay an additional R60k making the total R89k from the R19k they had quoted and agreed upon with the insurance. Firstly, I don’t know these people and had never been to Alberton before. I got a run around between and King Price to get my car back and during this time learned that it’s a scheme to steal people’s cars. After numerous phone calls and emails, I went in person and met the owner who was very dismissive and dare I say racist! He did not want to hear anything I had to say and literally left me on the floor. Interestingly, while I was there for this visit, there were people outside complaining about the poor services of this place. The accident started a ripple effect of unfortunate circumstances & I have not been able to address this but I’m finally back on my feet & have the capacity to take them to take to task.
0
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Heather B
1 reviews | Active since Jan 2020
27 Mar 2021, 11:18
My car was used for spare parts was yours? Or you dont know yet!
Hi just wanted to let you know that Randow has now been requesting my car to come back to there workshop, i have told them to talk to my insurance company, so this can be arranged and since Dec to now that has not happened but it appears that the management staff of Randow has no clue what there workshop manger is doing down stares, the same man you have in charge of the courtesy cars, now does this man not have a budget or something to fix these cars that he desided to use my Getz as spare parts for your courtesy cars im am not impressed, great he helped himself to my car seats thought he would get away with it has even gone as far as photo shopping the dates on photos because he can't produce the photos of my car seats when they went in because it will be like proving what he did, that little man tryed to tell me my seats were never taken out my car, really coz with bring your car in to have the seats repaired sorta means he is admitting to taking my seats not only has he made me sick for over a yr that man thinks im stupid i gave that man every opportunity to tell me oops wrong seats but now after a yr now you are prepared to fix them thats nice who is paying for the medication i and my kids have had to live on i trust this should come personally out his pay check so he can feel what its like to have less my coz he *****ed up, i would also like to bring to your attention now that im driving my car again as schools went back this. To discover now that my car ive had for 9 yrs is now suddenly using oil really come on did this man really empty out my car other than the back seat what else did this sweet man help him self to so your getz courtesy cars look nice and are running nice, im sorry this now makes me question what of my cars engine is actually my card i had no clue when I said to him i wanted to get the Other side sprayed and i can give it to my draught he turned around to me and told me my car is stuffed, really it is now thanks to him im wondering if my cam belt is actually my cars cam belt that was replaced at 100 000 seeing my car is only standing on 137 000 now is this cam belt im my car going to snap and that's also going to be my problem you see my cars service book is not in my car but my car is serviced regularly and I've had this car for so long I've looked after my car to find you guys dont Only have the cheek to not paint my car the right shade and your workshop manger told me that it has pearl in the paint well that's funny coz Hyundai Alberton says no and that paint is not difficult to match but you guys could not get that right. You steal my car seats, what did they do behind my radio panel? My car was brought in there for you to fix the right side what right did you have helping yourselves out my car to fix your courtesy cars, this is disgusting my power steering belt is squeaking is this even my belt or did you help your self to that to yes i know they even helped themself to my spare wheel that one in my boot is not mine you really think i dont know about cars i used to help my dad, so sorry to burst your bubble i might be a woman but I know what is going on in my car does the fact that my car has 17" mags not tell you that i love my car oh gee thanks for leaving them on coz that's about all that you did not help your self to. That and my back seat oh and my steering wheel thanks now can i have the rest of my car back you have have all your cracked broken pieces back and i would like my engine back to the one that was in there not this one that you think i should have that is stuffed as your workshop manger said sorry this is way over *****ed up how can you have a work shop manger that is doing this to your customers cars, the only reason you get good comments coz lucky that person you dont have a courtesy car like there car that or they have not yet realised that there parts were switched out its taken me a while oh by the by my oil light is not even working it a good thing i checked to see why it was making a funny noise lol just about no oil it below empty but its like every thing that work shop does bit done properly, coz when that engine blows its going to be my problem not the fact that your work shop manger helped himself to my cars parts hey you get all my getz's nice new parts and i get all your stuffed ones plus you charged my insurance R16 000.00 to fix my car and you have the cheek to steal my cars parts sorry for him i know my car has not been driven the living **** out for it to smoke like i see it is doing i never noticed before coz i was always driving now that my daughter is driving i get to watch my car drive and funny thing is my car never used oil before its amazing what happens standing in your work shop for a month did to my Getzi this is really not even funny your work shop looks nice the ladies are all friendly even the people who do quotes then you get your car back i mean even the Sms were nice lol but i did not get one to tell me when my car went to get stripped so one of your getzs can look all nice, there is no way on planet earth im bring what's left of my car back there for your workshop manger to help himself to more stuff he really thought i would not notice a hole in my drivers seat that was not there before i bet he does not even that thanks to him I've been sick. He got nice thing seats that had 126000 and gives me ****ed seats that the investigator said has easy 200 000 on that's cars clock and they were fat from the wear on the seats but i guess you get these getz's by fixing them and there owners say no and give you the papers then your workshop manger uses these cars that he ripped the people as coutsey cars then we just use parts of customers cars and they wont know really ive heard what happens there i wish I knew then what I know now what goes on there
Helpful (0)
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Heather B
1 reviews | Active since Jan 2020
27 Mar 2021, 11:18
My car was used for spare parts was yours? Or you dont know yet!
Hi just wanted to let you know that Randow has now been requesting my car to come back to there workshop, i have told them to talk to my insurance company, so this can be arranged and since Dec to now that has not happened but it appears that the management staff of Randow has no clue what there workshop manger is doing down stares, the same man you have in charge of the courtesy cars, now does this man not have a budget or something to fix these cars that he desided to use my Getz as spare parts for your courtesy cars im am not impressed, great he helped himself to my car seats thought he would get away with it has even gone as far as photo shopping the dates on photos because he can't produce the photos of my car seats when they went in because it will be like proving what he did, that little man tryed to tell me my seats were never taken out my car, really coz with bring your car in to have the seats repaired sorta means he is admitting to taking my seats not only has he made me sick for over a yr that man thinks im stupid i gave that man every opportunity to tell me oops wrong seats but now after a yr now you are prepared to fix them thats nice who is paying for the medication i and my kids have had to live on i trust this should come personally out his pay check so he can feel what its like to have less my coz he *****ed up, i would also like to bring to your attention now that im driving my car again as schools went back this. To discover now that my car ive had for 9 yrs is now suddenly using oil really come on did this man really empty out my car other than the back seat what else did this sweet man help him self to so your getz courtesy cars look nice and are running nice, im sorry this now makes me question what of my cars engine is actually my card i had no clue when I said to him i wanted to get the Other side sprayed and i can give it to my draught he turned around to me and told me my car is stuffed, really it is now thanks to him im wondering if my cam belt is actually my cars cam belt that was replaced at 100 000 seeing my car is only standing on 137 000 now is this cam belt im my car going to snap and that's also going to be my problem you see my cars service book is not in my car but my car is serviced regularly and I've had this car for so long I've looked after my car to find you guys dont Only have the cheek to not paint my car the right shade and your workshop manger told me that it has pearl in the paint well that's funny coz Hyundai Alberton says no and that paint is not difficult to match but you guys could not get that right. You steal my car seats, what did they do behind my radio panel? My car was brought in there for you to fix the right side what right did you have helping yourselves out my car to fix your courtesy cars, this is disgusting my power steering belt is squeaking is this even my belt or did you help your self to that to yes i know they even helped themself to my spare wheel that one in my boot is not mine you really think i dont know about cars i used to help my dad, so sorry to burst your bubble i might be a woman but I know what is going on in my car does the fact that my car has 17" mags not tell you that i love my car oh gee thanks for leaving them on coz that's about all that you did not help your self to. That and my back seat oh and my steering wheel thanks now can i have the rest of my car back you have have all your cracked broken pieces back and i would like my engine back to the one that was in there not this one that you think i should have that is stuffed as your workshop manger said sorry this is way over *****ed up how can you have a work shop manger that is doing this to your customers cars, the only reason you get good comments coz lucky that person you dont have a courtesy car like there car that or they have not yet realised that there parts were switched out its taken me a while oh by the by my oil light is not even working it a good thing i checked to see why it was making a funny noise lol just about no oil it below empty but its like every thing that work shop does bit done properly, coz when that engine blows its going to be my problem not the fact that your work shop manger helped himself to my cars parts hey you get all my getz's nice new parts and i get all your stuffed ones plus you charged my insurance R16 000.00 to fix my car and you have the cheek to steal my cars parts sorry for him i know my car has not been driven the living **** out for it to smoke like i see it is doing i never noticed before coz i was always driving now that my daughter is driving i get to watch my car drive and funny thing is my car never used oil before its amazing what happens standing in your work shop for a month did to my Getzi this is really not even funny your work shop looks nice the ladies are all friendly even the people who do quotes then you get your car back i mean even the Sms were nice lol but i did not get one to tell me when my car went to get stripped so one of your getzs can look all nice, there is no way on planet earth im bring what's left of my car back there for your workshop manger to help himself to more stuff he really thought i would not notice a hole in my drivers seat that was not there before i bet he does not even that thanks to him I've been sick. He got nice thing seats that had 126000 and gives me ****ed seats that the investigator said has easy 200 000 on that's cars clock and they were fat from the wear on the seats but i guess you get these getz's by fixing them and there owners say no and give you the papers then your workshop manger uses these cars that he ripped the people as coutsey cars then we just use parts of customers cars and they wont know really ive heard what happens there i wish I knew then what I know now what goes on there
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HB
Heather B
1 reviews | Active since Jan 2020
28 Apr 2020, 19:10
Dont ever go near Randow Panel beaters
A coke truck hit my car in Sept 2019 so my insurance said get a quote so i did that, my car got approved to go to Randow Panel beaters though the amount, they quoted me, was not the same as what my insurance company Alexander Forbes was prepared to pay, so off my little Getz when there on the 16 Oct 2019, got my car back on the 18 Nov 2019 they had my car for over a month, there workmanship is discusting, not to mention the spary job, they did not match the colour of my car its a few shades out, but the workshop manager told me that's because there is pearl in the paint so it changes in different light, bull**** were in your life does Hyundai use pearl in there paint really i went to Hyundai and asked them and they said no there is a shine in the paint but thats all, another lie, I went there 2 days after I got my car back to go complain 1 about the paint being the wrong colour 2. My windscreen wipers were not on correctly so it looked the wrong wipers for my car, 3. My back window opened and would not close. 4. The driver's seat was not my driver's seat, it had a tear in that mine did not have and the passager seat was full of lumps, I got badically told im mad, and the work shop manager showed me all these photos of my car being worked on but none of my seats, when my car went in, a bit strange, my mom wrote to the insurance after 2 weeks because by now i had driven my car, the first week i sat watching my son play soccer, but I also fetched my daughter and she got into and said who has been smoking in the car then I noticed that suddenly the back of the seats the pockets linings that I pulled out are suddenly back so then I knew these were not my seats in conversation the workshop manager told they have 5 getz's im not sure how many of themare my getz's s model though or what colour they are, now its 4 months later my insurance company Alexander Forbes says there is nothing they can do unless I can prove what my car seats looked like, yes because I have photo's of them because I thought that the pannel beater would steal my car seats, really you don't expect the panel beater to do something so low to steal your seats and tell you, you are mad, another thing they took out my radio panel coz that is also not put back properly, what did they do there, no body seems to be able to answer me, its just a total mess the insurance company told me that i must go lay a charge of theift against them, and our saps have done nothing, so now im sick because im allergic to smoke but while i was at the police station the police officer asked me what the value of the seats are I had no clue so he put in a value and told me to get a quote coz ill need it for the investigating officer so I phoned to get a quote these seats cost R47 500.00 then I sorta understood they stole my seats so there coutsey car can look nice they don't care that I now sick my kids are sick and now my Yorkie is getting sick from these seats..but I guess they cant admit to taking them how will that look? They were prepared to get the seats washed but that is not going to take out the smoke smell, from what I thought was a good panel beater, to the worst one ive been speaking to people and there is not one person I've spoken to that has anything good to say I wish I knew then what i know now, it seems like they used my car as parts for there cars, and the insurance company does nothing to proctect there customers against these thrives. Who knows if the photos that have now come out as my car seats are even my car, let alone the date stamp looks altered, compared to the other photos they have produced im wondering how many people actually have photos of there car seats? I find this disgusting that people can steal from people when you trusted them to do a good job on your car they had no business in my car, I got my car back with a dead battery they have no clue how that happened either it looks like they were playing my radio and never switched it off, and then the tracking system ****ed it even more they did not disconnect the battery. After a month of standing. Im so disappointed in there service and workmanship. Please do your self a favour never deal with them there are plenty other panel beaters in Alberton North..
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Heather B
1 reviews | Active since Jan 2020
28 Apr 2020, 19:10
Dont ever go near Randow Panel beaters
A coke truck hit my car in Sept 2019 so my insurance said get a quote so i did that, my car got approved to go to Randow Panel beaters though the amount, they quoted me, was not the same as what my insurance company Alexander Forbes was prepared to pay, so off my little Getz when there on the 16 Oct 2019, got my car back on the 18 Nov 2019 they had my car for over a month, there workmanship is discusting, not to mention the spary job, they did not match the colour of my car its a few shades out, but the workshop manager told me that's because there is pearl in the paint so it changes in different light, bull**** were in your life does Hyundai use pearl in there paint really i went to Hyundai and asked them and they said no there is a shine in the paint but thats all, another lie, I went there 2 days after I got my car back to go complain 1 about the paint being the wrong colour 2. My windscreen wipers were not on correctly so it looked the wrong wipers for my car, 3. My back window opened and would not close. 4. The driver's seat was not my driver's seat, it had a tear in that mine did not have and the passager seat was full of lumps, I got badically told im mad, and the work shop manager showed me all these photos of my car being worked on but none of my seats, when my car went in, a bit strange, my mom wrote to the insurance after 2 weeks because by now i had driven my car, the first week i sat watching my son play soccer, but I also fetched my daughter and she got into and said who has been smoking in the car then I noticed that suddenly the back of the seats the pockets linings that I pulled out are suddenly back so then I knew these were not my seats in conversation the workshop manager told they have 5 getz's im not sure how many of themare my getz's s model though or what colour they are, now its 4 months later my insurance company Alexander Forbes says there is nothing they can do unless I can prove what my car seats looked like, yes because I have photo's of them because I thought that the pannel beater would steal my car seats, really you don't expect the panel beater to do something so low to steal your seats and tell you, you are mad, another thing they took out my radio panel coz that is also not put back properly, what did they do there, no body seems to be able to answer me, its just a total mess the insurance company told me that i must go lay a charge of theift against them, and our saps have done nothing, so now im sick because im allergic to smoke but while i was at the police station the police officer asked me what the value of the seats are I had no clue so he put in a value and told me to get a quote coz ill need it for the investigating officer so I phoned to get a quote these seats cost R47 500.00 then I sorta understood they stole my seats so there coutsey car can look nice they don't care that I now sick my kids are sick and now my Yorkie is getting sick from these seats..but I guess they cant admit to taking them how will that look? They were prepared to get the seats washed but that is not going to take out the smoke smell, from what I thought was a good panel beater, to the worst one ive been speaking to people and there is not one person I've spoken to that has anything good to say I wish I knew then what i know now, it seems like they used my car as parts for there cars, and the insurance company does nothing to proctect there customers against these thrives. Who knows if the photos that have now come out as my car seats are even my car, let alone the date stamp looks altered, compared to the other photos they have produced im wondering how many people actually have photos of there car seats? I find this disgusting that people can steal from people when you trusted them to do a good job on your car they had no business in my car, I got my car back with a dead battery they have no clue how that happened either it looks like they were playing my radio and never switched it off, and then the tracking system ****ed it even more they did not disconnect the battery. After a month of standing. Im so disappointed in there service and workmanship. Please do your self a favour never deal with them there are plenty other panel beaters in Alberton North..
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