Keamogetse M

Poor service and Wrong Parts

I ordered and paid for a fan resistor for my Nissan NP200 1.5dci three weeks ago. The Parts sales representative asked for the VIN number of the car to ensure the correct part was ordered. When the part arrived at the dealer, I went to collect the part at Nissan and took the car to mechanic to replace the part. Only to realize the new part fitting is not the same as the old part from the vehicle. I then took the part back to the dealer to request the right one, the same sales person who initially ordered the part and his manager told me, the new part is a replacement part and they don't make the old one anymore, otherwise I must buy a new fan that comes with the resistor similar to the old one from my car. My frustration is, I was never told from the beginning that the original part comes with the complete fan and now I must just accept the wrong part that I cannot use. Basically I have paid R1500 for a fan resistor but I cant use it because it doesnt fit. I am very disappointed that paid alot of money, I couldnt get the right part from the franchine/car dealer, and nothing could be done about this.