Rodolphe N

Shocking customer service by Eagle Eye Security

I've experienced the worst possible humiliation from Eagle Eye Security this morning 14 November 2022 at OR TAMBO's section. I parked my vehicle behind one of their vans for safety reasons and went to get advice at the main gate from one of the personnel. As I'm talking to one of the security agents, 2 security agents clamp my vehicle and demand that I pay R2000 cash at the airport's parking office. I try to contact 1 manager called Alicia who rudely hangs up the phone when I mentioned that there are no warning signs where I parked my vehicle and another manager called Lindiwe who tells me that I can take the legal route if needed and that there are warning signs where I parked. I was forced to pay the R2000 but I will not rest till this matter is resolved.