M
Mv. Pretorius
Active since Nov 2022
3
Reviews
0
Industries
Reviews
3 reviews4 months ago
no repair for 2 months on washing machine
i contacted Whirlpool services in Johannesburg on 01/02 October 2025. i choose them, with a higher call out rate, as they are, in their words, an accredited service delivery agent. I paid the call out fee, which assessed that the washing machine belt needs to be replaced. they then require the FULL value of the replacement part up front, leaving me with no option to even pay upon repair. 2 months and 8 days later, they have not come out to fix the belt, with constant promises to come. when I asked that the belt still be in its original packaging, they indicated that they dont do that. they ignore your calls, if they answer when you call from another number, they promise to respond. point be, i am still without a washing machine, more than 2 months later. by far the first company to force me to write a negative review. I will now proceed to lay a charge against them for not refunding me for the part I had to pay in advance. i would not recommend them at all.
0 replies
11 months ago
Professional and qui...
Professional and quick call Centre agent support
58 replies
41 months ago
VirSeker Review
great prices, with options well explained. they make sure they understand your needs and can apply creativity in meeting your needs.
132 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)