Active since Nov 2022
Nthabiseng Mokoena from Broker Servicing is very helpful and joyful. She does her best to assist in any query that is presented to her.
Pablo Sedumedi has a very bubbly personality. She is always willing to assist, and her energy is consistent. Her ability to always remain calm and make the other person at ease and engage with them is a marvel.
Sbu Kolondiya from the Emergency Services department is always eager and willing to assist. His ability to deescalate a situation is one to be commended. He goes above and beyond to assist.
Went there with my niece today and when we came in one server just left and the other took her sweet time attending to us. When we were eventually seated and given the menus we were again not attended to. Eventually we went to sit inside the establishment assuming we would be catered to. But, yet again we were not. The server we got asked us to "describe" our server and he will draw the server. He and the other servers had a good laugh at that one. Again, we were not attended to. "Our" server then came and rudely asked us if we drew the drawing. We told her no and she then left. We then decided to leave the establishment and eat elsewhere. Very poor service considering the well known establishment they represent. Would not recommend and will not be setting foot there again. Horrific!
Abigail Kemp in the claims department is always enthusiastic and always eager to assist. She goes the extra mile in finding a resolution in your query. Her problem solving skills are unmatched. She has a welcoming tone and is friendly.
Esihle Lujiva is very helpful whenever you call in. She does her best to assist you with your query efficiently and swiftly. She is also very friendly and makes a person feel at ease.
Aubrey Mofokeng from the specialist department goes the extra mile to assist with the claims whenever we call in. He will always find a solution to ensure that the client is assisted efficiently and swiftly.
Thando Ngwenya from the claims department is always a pleasure to speak to. She is always bubbly and helpful.
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