NL
Nomalanga L
Active since Nov 2022
4
Reviews
0
Industries
Reviews
4 reviews2 months ago
Out of Ingredients
I am utterly disappointed in the Starbucks at Melrose Arch. This is the third time where I come to buy an Iced Pistachio Matcha Latte and they have no pistachio. Prior to that they had no Almond milk. I work in the Precinct and this inconvenience is damning!! The employees just say it so casually that they out of stock of the ingredients like it is something light. I love Starbucks but the previous encounters have been disappointment after disappointment.
0 replies
13 months ago
Discounted Multiperiod Settlement for Woolworths Store Card Dilemma
In December, I got into an agreement with Nimble to settle my store accounts, the Mr Price one has been settled. For the Woolworths account, I selected a discounted multiperiod settlement for my Woolies account to make 6 number of payments and the repayment amount was R3449.71. However, this balance does not reflect when you send me my balance statement and there is interest I am being charged whereas the agreement did not stipulate any charges. What saddens me is that when I get on their WhatsApp line, they keep saying they will escalate and escalate the matter. I receive no feedback and the matter is still not resolved. How are we supposed to settle our debts with such incompetence and poor customer service. All I want is my agreement to be adhered to. They do not bother to inform me who is assisting me on the chat because I like to keep a record of these things. I asked them for a settlement letter for my Mr Price account, till today I have not received it. Yet, they do not forget to debit my account every month. Is good customer service too much to ask for?
53 replies
17 months ago
Disappointing Customer Service
I am utterly disappointed in the customer service I have received and the response turnaround time to be assisted with an order I have placed with Woolworths. I placed an order last week and my order is delayed, I have requested to change my number and delivery address and I have had no response, till this day. I have no idea where my order is and what is the status of it as no communication has been made to give me feedback. I did not even know that my order was dispatched on making its way to me. This was my first time ordering online and this has not been a seamless experience and there is no WhatsApp number to communicate with Woolworths, you have to call their Call Center and wait until your airtime is depleted. This should be an easy and hassle-free experience but it has been quite the opposite. 😩🥺😩😩😩 I just want my shoes!!
0 replies
41 months ago
Full Payment made but no couch delivered in 5 months!!!!
We ordered a couch in June 2022, until now we have not received the couch. My partner then went to Hellopeter to report the incompetence and unprofessionalism (which was about a month ago) Lifestyle Home then called to bribe him with a R500 discount if he removed the review on Hellopeter. They have the worst customer service, communication and timeframe proceedings. They do not deliver on their promises and delivery time. So we want our refund or they deliver the couch to us. They have our contact details. Full payment was made but no product is delivered. This is absurd!!!
0 replies
Review Distribution
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1 Star
4 (100%)