Active since Nov 2022
I write with a heavy that I have reported since 18 December 2025 that I have forgot my wallet with my ID and bank cards in the room when I checked out on the 17th. The staff keep taking me from one staff member to another up until today, 20 December 2025.
My bank account was frozen in December month and release in January. On inquiry, I was told someone reported that he has bought furniture from me, deposited money into my bank account and I did not deliver on 25 November 2022. My friend's account has been also frozen to this day and the bank told her that I have reported to her that I paid money into her account and she didn't deliver what I paid for. To date, I have contacted Capitec and Ombudsman to give me answers for all this and all I get is processes. I have an affidavit and all other communication that I directed to capiteic and their response is unsatisfactory.