Louise R

Mattress Medi Centre

Worst after sale service!!! Steer clear. I have been trying for 2 years to get a new bed for my son! The bed was said to be made for 150kg and up but for some odd reason the mattress is leaking gel of one of the gel pockets is damaged but they simply don't believe me. My bed is sent away no for a full test and investigation and I didn't even receive a sponge "loan" mattress that fit the bed. It's a Queen and the bed is a double. The base is also I believe not the Gelissimo base I have because no that the mattress is off and we are still making use of the base the base doesn't seem to be handling the weight so well.