Audrey B

Liars,, worst time management and customer service ever. They will make u wait thinking there something so wrong with you tv, only for us to find out it was ribbon connection. Please be very careful with this company

Took my 65 inch tv that was just left standing for a week every time we called for quote we were told technician not in he will call us back as he gets in, never told call,, a whole week later finally I decided I’m calling and I’m not putting down the phone till I get an answer about my tv,, suddenly customer service tells me ok tech will call u with quote in 30 min, also never to call, luckily my husband went there. Suddenly they opened tv and said without doubt it’s screen. We refused and asked for tv to be closed and given back because of the poor service. Then comes the tech running to car we can put a second hand screen so on 30 min he knew it was the screen on a brand new tv,,,that was just 2 + years old . They where prolonging the issue we’ll they already knew they would charge us for new screen.