BS
Bucie S
Active since Dec 2022
2
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Reviews
2 reviews22 months ago
Utter bull!
If you still live your vehicle don’t even dare! My vehicle has been with them since 2022. I regret my decision and also take it upon myself that nomore VW for me because at this point I’m thinking VW SA should’ve just stepped in as they are the owners of the franchise!
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41 months ago
I’m Not Pleased At All!
Dear Sir/Madam I write this email in distress, as I don’t know where to turn to no more. I have taken my car in for service at VW Lydenburg some weeks ago, it was diagnosed then a week later I took it in a week later for fixing of it which came to the time I received a call to come collect it on the 29 November 2022, was assured everything was ok, which wasn’t. Drove straight home thereafter, next day went to town and noticed the engine light was on and there was a coolant error, went back to them and I was as told they needed to reset it. Fine a day later coolant error persisted and I was asked to bring it in and I will get it later the next day which was ok because I wanted my car fixed. Got a call on Saturday the 3rd saying it’s good to go and that there was a pipe that wasn’t clipped in hence the leakage, well later that day on my way to work coolant error again the gage was as bad as going straight to 120/130 had to park on the side of the road, Luckily Samuel from VW was driving on the same route and noticed this is the same car they assured it was fixed. Came through to check what was wrong and saw the picture I had just taken then advised me to leave it to cool off and drive back home and not to pour any liquid in it till I bring it in on Monday. I did exactly that, took it in again on Monday got a call later that day to collect, I did just that. Planned on going home since I was on my off days but to my surprise just as I drove of the complex it reported about the coolant again. Called them and I was told to bring it in which I did too, only to my surprise I was called on Wednesday to be told about the top gasket that needs to be replaced on my expense. How do we get to this point whereas it’s their fault. I feel I’m not taken serious, I’ve paid a lot of money to be driving up and down to VW on a daily basis, I had to drive home on since I was off still it didn’t happen. I’m now running at a lose and my life is literally stagnant. I can’t get my things done.
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