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Ntokozo M

Active since Dec 2022

2

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2 reviews

EF Education First

8 months ago

Ongoing pay issues, unclear procedures, and no protection for teachers

This is not the first time serious issues like this have occurred at this company. Procedures are unclear and inconsistently app****, leaving teachers exposed. Staff are given a so-called “travel allowance” that is only provided if they physically come to work, which functions more like conditional pay than a genuine allowance. Performance incentives are entirely non-objective. Teachers can be rated poorly for arbitrary reasons such as not smiling enough or for teaching a topic selected by the student that is later labelled “controversial” (for example, something as basic as ordering a pizza). There are little to no systems in place to protect teachers from unfair evaluations or disputes. Feedback and ratings feel subjective and unpredictable rather than based on teaching quality or clear criteria. When it comes to promotion and advancement, night-shift staff are at a clear disadvantage due to minimal interaction with management. As a result, opportunities for progression are limited, and career growth does not appear to be based purely on merit. Night-shift staff are often treated as an afterthought, including being provided with leftover snacks from daytime events, which reflects the broader lack of consideration for this group. Combined with repeated payroll issues, poor transparency, and lack of accountability, this creates a stressful and insecure working environment. Proceed with caution if you value fairness, clear processes, and being paid reliably.

0 replies

Internet Express

44 months ago

DO NOT USE UNDER ANY CIRCUMSTANCE

Avoid at all costs. Have been waiting for my package for over a week. All communication has been me following up either by email or phone call. Deceitful and incompetent staff. Pathetic service.

0 replies

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