Active since Dec 2022
My partner and I went for a 2-night mid-week stay in July 2025. The hotel had the best bed, pillows and linen. The view of the fields and mountains was so beautiful to wake up to each morning. The spa and treatments were good. The staff were genuinely friendly and helpful. The loss of one star is there are aspects of the hotel that are tired. The shower was hot and cold, without adjusting the taps. The Victorian bath and the pools, sauna, etc could do with an overhaul, and a good clean. Pool side service of drinks would be a nice touch, instead of guests bring their own choice of plastic bottle.
I'm still waiting for an order I placed 2 weeks ago. No communication from them whatsoever. I ordered a door and installation. I canceled the installation and have tried to phone, email, and go into the store to get my refund - to no avail. Give your money to a company that offers excellent after-sales service.