Active since Jan 2023
Awful experience at this venue, we arrived on the 27/12/2023 our booking was done wrong, Secondly there wasn't electricity or form of help. It was raining cats and dogs. Towels were filthy, the cleaning looked like it was done by a 5year old. The other bathtub wasn't working, we left on the 29th of December yet there was no electricity, no form of communication from the management to clients, clients must keep pestering the staff for help. The owners of the place need to up their game or shut the place off.
Whoever is in charge of the license disc renewal department is outright incompetent another week and I do not have my license disc. Applied for my license disc on the 20th of December 2022 and to date I've not received it. Why do we even pay convenience fee if we are inconvenienced like this?