MB
Mark B
Active since Jan 2023
21
Reviews
0
Industries
Reviews
21 reviews11 months ago
Absa Commercial Property Finance
Absa Commercial Property Finance is not contactable and they insist on sending cold marketing emails. Poor show and poor PR. Do not use them as they are clearly poorly informed.
58 replies
12 months ago
DSTV shares your data with insurance company
DSTV Multichoice gives your personal information to an insurance company They say they comply with POPI and that your information is safe with them - their web site says so. It is ******* as my information was shared with an insurance company doing cold calling. Plenty of other options available use them not DSTV
0 replies
12 months ago
POPI ACT VIOLATION and information given to insurance company
Worst telephonic help center ever!! Have called multiple times and cannot get hold of anyone to help. They have given my information to an insurance company and I cannot find out by who. They say that our information is safe with them and that they comply with the POPI act but that is clearly nonsense. Their call center management is non existent and there was nobody that I could speak to. Do not deal with this company as there are many sources that one can stream information from
0 replies
13 months ago
Herotel Non Service
No service and no reply from anyone. The service option via phone and WhatsApp does not exist. No emergency phone number available. Technical call and messaging services just keep you holding on and then drop the call. Pathetic show for a company that advertises 24/7 support
53 replies
14 months ago
Vodacom Theft and *****
Well it been yet another month with no reply and no feedback as to the refund payment. VODACOM does not even re[ply here anymore. Waiting since 2019 for the refund which has been approved several times Customer service and the CEO are useless administrators. If possible do not do any business with this company. The CEO is the the head of this organization and helps the thieving organization. The worst show of service ever. See how the online team apologized and promised all sorts of stuff that has never happened. Tragic for a once honorable company. Shameful at best and zero leadership qualities where everyone hides behind the TEAM concept and the poor external person trying to help.
213 replies
15 months ago
Vodacom Poor Service and Theft
This is simply the worst grouping of useless people that are unable to return calls or emails. People that will not solve a problem no matter how wrong they are to the point that one simply gives up. You are transferred from one department to another with each person confirming that they are the correct person to help you. They cannot write an email that makes sense and that refers to all previous correspondence which was requested by them. Customer service can only listen and agree but have no teeth and cannot transfer you to the correct person or the person you request. Not sure where to go but if you can then RUN AWAY as fast as you can This is outright theft and *****. An example of pure incompetence, arrogance and abuse of power.
428 replies
17 months ago
Skydive Company Name/ LocationMisrepresentation
Misrepresentation of a skydiving company and its geographical position. There is absolutely no way to contact them and inform them of the incorrect advertising. How many more companies are incorrectly advertised and marketed to lure people. If you are not in the city then do not advertise the city name as part of your location.
0 replies
17 months ago
ABSA ***** INCOMPETANCE
ABSA ***** is there in name only. I called 7 times and could not get through. Eventually got hold of someone who said they could not find my card. I gave them my ID number which they also could not find. Then I established that they took the number down incorrectly. Their telephone technique is absolutely shocking as they talk over you and speak badly over a headset. They can only cancel a card and must let the *****ulent transaction go through before a investigator can look into the transaction. Absolutely no urgency or willingness to solve the issue. 5 working days to get a new card??? Nobody is involved and it should happen immediately via a computer. If you ask any questions about how things are to proceed you are apparently rude and they cut you off while speaking over you. Last I understood that when I pay for a service I am entitled to understand how it works and how things will go forward. It is all recorded so ABSA can listen to their own incompetence. The Reference number is 13398824
56 replies
18 months ago
1-Grid Totally Incompetant - RUN AWAY
Hosting a domain with 1-Grid has been an absolute disaster. Technically they are unable to solve a basic problem and they let you incur costs on the pretext that you are stupid. Sending and receiving email is simple. You would not even be aware of a system not working however I went there to solve a specific problem as recommended by a technical person. They gave him different answers than the ones given to me and basically did not admit that It has been weeks of technical support with the same problem reoccurring. I have left multiple messages for their support team to call or email me and received nothing. Eventually I called the billing number and managed to escalate the issue. Joanne the technical manager was unable to make a simple call from their server. I could hear her in the back round and she could not hear me. So she simply did not call me to deal with the escalation. So I spent more time trying to contact them and established that the buck stops with THOMAS. I left a message for him to call and nothing. Run a mile from this company and choose someone like "Afrihost" THOMAS this is a direct reflection of your incompetence.
106 replies
18 months ago
Electronic TRANSACTION delay by the bank
When paying a beneficiary online the payment leaves your bank account but does not reflect in the other bank account. However if you are prepared to pay this can happen immediately. There appears to be no reason for the delay other than a payment. In other word this boils down to a monetary issue. The bank cannot give a reason for the delay except to blame the other bank, however if you pay there is no delay so blame must fall at the bank receiving the payment. We are in a digital age and there is no reason to delay a payment except for the bank to benefit or gain from the delay.
53 replies
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1 Star
21 (100%)