Active since Jan 2023
I phoned GD Technologies to check stock availability on a USB Hub that I was interested in at 13:00, I placed my order online by 13H15, the order was ready to be picked up at 14:52, I picked it up at 15:30... Thank you guys for a great experience, keep up the good work!!
I wish to commend Philna Pienaar of Remax Bothasig for her exceptional professionalism and service during the recent sale of my investment property. Philna managed the marketing and subsequent sale with the utmost professionalism. As I was overseas throughout the process, she consistently went above and beyond the expected scope of duty, assisting me with various tasks required to finalise the transaction. Philna is a genuine asset to Remax Bothasig.
***********! Whatever you do, do not, and I repeat, DO NOT take your equipment to @iT Computer Store in Stoneridge to have it worked on. You have been warned. A few days, ago I received a verbal quote of R500 to clone data from my Lenovo laptop’s SATA hard-drive to an SSD. When I took the laptop in, they: • were not sure whether the laptop could accommodate the SSD (of course it can) • then wanted to sell me an SSD to SATA converter and thereby replace the 1TB hard-drive, with the 128GB SATA SSD I supp**** (crazy) • then they wanted to sell me a 256GB NVMe SSD (not what I wanted, not what I needed) Finally, after confirming that the laptop can indeed accommodate the SSD, I was now quoted R750. An additional charge of R250 was now added for some obscure disk check that apparently needed to be performed. Fortunately, sanity prevailed and another attendant confirmed that this was not required, so the quote remained at R500. I was advised that the laptop could be ready later in the day but latest the next day. I contacted @iT Computer Store in Stoneridge for an update later in the day but was told that a driver needed to be downloaded and only the head technician knew how to do that! Also, he would only be in the next day. Anyway, I was promised the laptop would be ready by 13H00 the next day. Having not received any feedback by 13H00 the following day I contacted @iT Computer Store in Stoneridge at 13H45 and was told that the disk was bit-locked and that they were busy decrypting it in order to perform the clone. It was apparently 3.5% complete and had been running since the previous day… all their words not mine… and so they did not know when it would be completed and thus could not give me a completion date. Doing my own quick calculation this “decryption” should then be completed in roughly a month’s time. And that’s when I decided I have had enough of this ineptitude. I had them stop the job and fetched my laptop. To add insult to injury, the attendant was quick to point out that I will have to pay R250 to take possession of my laptop for “work they had already done”. In hindsight that was a small price to pay to rid myself of this glaring incompetence and possible damage to my laptop.
I will relay my woeful experience with this company by way of an email that I sent to them a while back. "One month ago, I took my Ipad Air 2 to your branch to have the battery replaced as mine was draining rather rapidly. Unfortunately, the new battery drains as quickly as the original one, which has been in use since 2015. I was hoping that after a month and a number of recharges the battery performance will improve but this has unfortunately not materialised. Further to the above, I had a truly trying and most frustrating experience during the replacement process, as detailed below: 1] After initially handing over my Ipad I was contacted and notified that the technician accidentally broke the screen but, that it will be replaced free of charge. There was no stock available so it had to be procured from Cape Town, thus I did not receive my same-day-service as was promised and anticipated. This should never have happened. 2] Once the screen was replaced, I found that the Home button was not properly aligned and thus could not navigate between applications. I took it back for repairs a few days later after which it was working better and was usable, but it is certainly not perfect. You will agree that this whole process does not instil confidence, and I was left rather disillusioned. So, after going through all this unnecessary drama, I am back where I started with a rapidly draining battery (and additional issues as detailed above), I thus respectfully request that you refund me the amount of R 849 which I paid”. They offered me a refund on the condition that they replace the battery with my original one. Even if they did still have my original battery I would not trust any of their engineers to touch my equipment ever again. You have been warned... rather take your business to another company… any other company would be better than this.
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