Active since Jan 2023
I placed an order on the 01 June 2024. After weeks of no communication, I had to follow up with them. Eventually I was told there was an item from my order that they were waiting for stock of. I waited patiently. On the 04 July 2024, I received the order, incomplete and no communication. I have sent various emails using their ONLY communication tool, which is the info@snatcher.co.za email address. To date no one has responded or called/emailed me. This was the worst experience!! Even buying from China online is a better experience!!!
Terrible customer service. I placed my order 3 weeks ago. Sent emails to no response. I want my money back. Don't buy from them!! My order number is 5778, they have all my contacts