Active since Jan 2023
The worst ever airline. They are out to brutalize clients. Etihard management mission is to boost their ego. They are brutal, cruel and prey on clients who would miss some prints especially about luggage 7kg luggage limit for international travel. Their management style is to drawn the company, where no damage control will save it, no matter what. 20kg luggage (competitors give 23kg free) me and hubby were charged +R17000/ +42000 Turkish lira and the demanded that i put my hand luggage under my seat. We Waited 12hours at Abudabi and trip home was a nightmare
I believe Nedbank is a safe haven for ********s. Nedbank promised to reverse the R10 000 deposited into an account disguised as conveyancer law firm account given by Mr Biyela. We learned the account bolonged to Mr Sambo. I spoke to Bongiwe who promised the bank will reverse the payment if we brought the police Affidavit and police case number (which I did). i was told Thelma investagated the case she never even updated me or anyone called from Nedbank. Many of my calls, were unswered. finally i was the case is closed without feedback or answers. Nedbank had promised to reverse the money Mr Biyela confirmed in December 2024 to detective Mabilo that the property was transferred yet it is still in the name of the old owner. Like Nedbank, Mr Biyela also does not answere my calls
Email : 27 March 2024 from "Zodwa Good morning I hope you are well Thank you for your email I have escalated with refunds as this has been going on for a while and also with team leader I will follow up with you Regards Zodwa" I have been struggling to claim my double charge for check-in luggage at Capetown airport since 16th January 2024. I submitted statements, copy of card several times to Lameez Major, Zodwa Zwane, Felicia Meniers, MN Nkabinde, Dorcas, Rudy the supervisor and all just failed me. Lately Flysafair does not even return my calls. With this attitude, the airline not survive. My family will never fly flysafair again
Flysafair money making skeem is robbing many clients of their hard earned money. When flying from Cape Town to OR Tambo on the 16th January 2024. My luggage check-in payment was approved at the desk but at boarding point Flysafair demanded another payment claiming the 1st payment did not go through. My son paid it. I send both bank statements on the 18th showing payment to Felicia who promised to send to finance for payment. Next call I spoke many times to Dorcas who said Felicia is on lunch but she never came back. My last calls with Lamice went off in while still talking and she never called me back or maybe she dropped it deliberately. My other calls to Flysafair went unanswered. It is February and my money is still not paid. To show their arrogance level, they do not bother to respond to customer complains. Can someone guide me on what to do to get my money back,
Leroy took over my email and Rated Himself "Excellent" WITHOUT My CONCERN preventing me from checking Initial Contract DONE through "Airport Rental". He asked that we save time, I can submit CONTRACT later and claim the difference if any. They never answered their Cell or Land line. Woodford Cape Town will abuse your credit card NO MATTER WHAT YOU DO OR DON'T DO. Expect Double (Charging 5 Days for 4 days use) from Initial Contract rental. I was Blamed and Charged +R1250. for a rear wheel cap scratch identical to their existing front wheel cap. They refused to give me a contract after signing, but give me MISLEADING VERBAL promises , to bring car latest 13h50, THEN CHARGED EXTRA R512. All Lies WERE meant to confuse and deceive me. I suspect they write all their good reviews. I was charged +R2000 more than what I planned for. I WILL NEVER USE WOODFORD AGAIN EVEN IF THEY OFFER IT FOR FREE.
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