Active since Jan 2023
I received exceptional service from the agen Darien Sigamoney from Budget
I am appalled about the lack of customer service I have received. my 1st interaction was with Buhle who did not properly handle my request, the service delivery was dismal as I have been awaiting assistance since last week. even after multiple calls to VW to service my vehicle I am yet to be assisted properly. The experience has been dreadful, rude and dismissive. @VW the lack of interest is really concerning and could result in many of your loyal customers pulling away especially if your 1st point of contact is so pathetic, and unprofessional. Will never do business again at this facility. and urge you guys to find a resolution as this is highly impacting the VW brand judging from the numerous complaints already listed from valued customers struggling to get the bare minimum from your company.
Consultant was professional and understanding