Janeke Z

Worst Rental Agency Experience

Extremely frustrating agency to deal with. Huge lack of communication and very easy to break the rules of their own contracts/lease agreements to benefit for their own gain. They will find a way to exploit you. They have been withholding our deposit for well over a month now and are full of excuses of why they don't want to pay it back. They failed to arrange a simple exit inspection and now has bogus damage claims, after the contract THEY set up stated "8.6 Failure by the LANDLORD to inspect the PREMISES in the presence of the TENANT as contemplated in Clause 8.1 and 8.4 above, is deemed to be an acknowledgment by the LANDLORD that the dwelling is in good order and proper state of repairs, and the LANDLORD will have no further claim against the TENANT who must then be refunded, in terms of clause 4.1, the full deposit plus interest by the LANDLORD." "On the LANDLORD'S instruction, DG RENTALS will carry out the final inspection referred to in Clause 8.4 on behalf of the LANDLORD" Would recommend to stay as far away as possible from this agency when looking to lease or buy a property.