DG
Dogon Group Properties
Unclaimed Business
DG
Dogon Group Properties
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Dogon Group Properties
Dogon Group Properties has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Dogon Group Properties across 9 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAC
Annoyed C
1 reviews | Active since Jan 2020
4 Jul 2025, 18:54
No water or electricity but rent will due in full!
If you are thinking about renting here DONT!! You can forget about having access to hot water let alone water itself and electricity. You can go up to a week with the bare necessities that youll be already paying for. This property does not have any back for its tenants whatsoever. I live at Ashanti Apartments in Ferreirasdorp. Ever since moving in there has been an issue with hot water. The past two months have been worse we have had no hot running water. The amount of excuses we have heard from the building managers and security is all hogwash and infinite doesn't seem to be doing anything about it. My lease is coming to an end and in all honesty this is the reason why would not renew because you pay rent and don't receive a basic human need which is hot water. Having to boil water everyday is spilling over into my electricity and this is just not sustainable. Not to mention that it is freezing outside you'd think they would fix the issue more especially now. This place honestly doesn't care about the up keep of this building. I could mention many other things but the cold water is my biggest frustration!
Helpful (0)
|Replies (0)AC
Annoyed C
1 reviews | Active since Jan 2020
4 Jul 2025, 18:54
No water or electricity but rent will due in full!
If you are thinking about renting here DONT!! You can forget about having access to hot water let alone water itself and electricity. You can go up to a week with the bare necessities that youll be already paying for. This property does not have any back for its tenants whatsoever. I live at Ashanti Apartments in Ferreirasdorp. Ever since moving in there has been an issue with hot water. The past two months have been worse we have had no hot running water. The amount of excuses we have heard from the building managers and security is all hogwash and infinite doesn't seem to be doing anything about it. My lease is coming to an end and in all honesty this is the reason why would not renew because you pay rent and don't receive a basic human need which is hot water. Having to boil water everyday is spilling over into my electricity and this is just not sustainable. Not to mention that it is freezing outside you'd think they would fix the issue more especially now. This place honestly doesn't care about the up keep of this building. I could mention many other things but the cold water is my biggest frustration!
0
Replies (0)ST
Sally T
1 reviews | Active since Jan 2020
31 Jan 2023, 07:34
Unprofessional and immature
We had such an awful experience dealing with Dogon Group. They have illegally withheld our deposit for over a month and refuse to acknowledge the legally binding contract that we both signed. They are completely incompetent and have acted in such an immature manner towards us that I am shocked at how they can run what is supposedly a reputable business. Do yourself a favour and go with any other agency if you seek professionalism.
Helpful (0)
|Replies (0)ST
Sally T
1 reviews | Active since Jan 2020
31 Jan 2023, 07:34
Unprofessional and immature
We had such an awful experience dealing with Dogon Group. They have illegally withheld our deposit for over a month and refuse to acknowledge the legally binding contract that we both signed. They are completely incompetent and have acted in such an immature manner towards us that I am shocked at how they can run what is supposedly a reputable business. Do yourself a favour and go with any other agency if you seek professionalism.
0
Replies (0)JZ
Janeke Z
1 reviews | Active since Jan 2020
30 Jan 2023, 09:27
Worst Rental Agency Experience
Extremely frustrating agency to deal with. Huge lack of communication and very easy to break the rules of their own contracts/lease agreements to benefit for their own gain. They will find a way to exploit you. They have been withholding our deposit for well over a month now and are full of excuses of why they don't want to pay it back. They failed to arrange a simple exit inspection and now has bogus damage claims, after the contract THEY set up stated "8.6 Failure by the LANDLORD to inspect the PREMISES in the presence of the TENANT as contemplated in Clause 8.1 and 8.4 above, is deemed to be an acknowledgment by the LANDLORD that the dwelling is in good order and proper state of repairs, and the LANDLORD will have no further claim against the TENANT who must then be refunded, in terms of clause 4.1, the full deposit plus interest by the LANDLORD." "On the LANDLORD'S instruction, DG RENTALS will carry out the final inspection referred to in Clause 8.4 on behalf of the LANDLORD" Would recommend to stay as far away as possible from this agency when looking to lease or buy a property.
Helpful (0)
|Replies (0)JZ
Janeke Z
1 reviews | Active since Jan 2020
30 Jan 2023, 09:27
Worst Rental Agency Experience
Extremely frustrating agency to deal with. Huge lack of communication and very easy to break the rules of their own contracts/lease agreements to benefit for their own gain. They will find a way to exploit you. They have been withholding our deposit for well over a month now and are full of excuses of why they don't want to pay it back. They failed to arrange a simple exit inspection and now has bogus damage claims, after the contract THEY set up stated "8.6 Failure by the LANDLORD to inspect the PREMISES in the presence of the TENANT as contemplated in Clause 8.1 and 8.4 above, is deemed to be an acknowledgment by the LANDLORD that the dwelling is in good order and proper state of repairs, and the LANDLORD will have no further claim against the TENANT who must then be refunded, in terms of clause 4.1, the full deposit plus interest by the LANDLORD." "On the LANDLORD'S instruction, DG RENTALS will carry out the final inspection referred to in Clause 8.4 on behalf of the LANDLORD" Would recommend to stay as far away as possible from this agency when looking to lease or buy a property.
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Replies (0)CM
Ciara M
1 reviews | Active since Jan 2020
30 Jan 2023, 08:42
Avoid at all costs
Completely useless from the agents to the Managing Director, Alexa Horne. They can't even do basic admin and look for any opportunity to ***** over the landlord or tenant. They hide behind their fancy marketing and offices but they are incredibly unprofessional and can't even do a half-decent job. Would strongly recommend looking elsewhere if you want good service from an agency.
Helpful (0)
|Replies (0)CM
Ciara M
1 reviews | Active since Jan 2020
30 Jan 2023, 08:42
Avoid at all costs
Completely useless from the agents to the Managing Director, Alexa Horne. They can't even do basic admin and look for any opportunity to ***** over the landlord or tenant. They hide behind their fancy marketing and offices but they are incredibly unprofessional and can't even do a half-decent job. Would strongly recommend looking elsewhere if you want good service from an agency.
0
Replies (0)HI
Hajra I
1 reviews | Active since Jan 2020
25 Jan 2022, 10:15
Dogon Group Sea Point - Utterly useless!!
On the rare occasion that we need assistance with our rental property, our agent thinks he is “helping” us and never fulfills his responsibilities. We’ve been unsuccessful in getting a meeting with his superior, because she too, thinks she is doing us a favor. When did agents becomes ”HELPERS” to paying clients?? If they “do not have mandate to manage the landlords property”, as she stipulated, what is their purpose at all and why do they collect my rent?
Helpful (0)
|Replies (0)HI
Hajra I
1 reviews | Active since Jan 2020
25 Jan 2022, 10:15
Dogon Group Sea Point - Utterly useless!!
On the rare occasion that we need assistance with our rental property, our agent thinks he is “helping” us and never fulfills his responsibilities. We’ve been unsuccessful in getting a meeting with his superior, because she too, thinks she is doing us a favor. When did agents becomes ”HELPERS” to paying clients?? If they “do not have mandate to manage the landlords property”, as she stipulated, what is their purpose at all and why do they collect my rent?
0
Replies (0)JF
John F
1 reviews | Active since Jan 2020
21 Sept 2021, 13:54
Dogon Group Properties Cape Town
Dogon are the most useless, lazy and arrogant agent ive ever dealt with. They care only about their commission and not about landlord or tenant. I was interested in a bungalow on 4th beach at the front for 90k. (no. 52 from memory) it took me two weeks and dozens of calls and emails to get an appointment with the agent Rene’ When I finally got an appointment to see it and came to Cape Town and stayed overnight for the viewing the next day the agent cancelled 55 minutes before the viewing blaming the owner saying she was unwell and couldnt open up. To be frank I don’t believe that was true. From what I could gather the agent was at a work function the previous day when I gave her a call… and we know what happens at work functions. Rather than ass the vieiwng to a colleague they are so commission hungry at Dogon she offered to do the viewing the next week,.. so anther delay Again, I had to chase and chase to get an appointment. When I finally got a viewing the Monday after I again messaged her first asking about “What happened to our viewing?” She said on turned up she was showing another prospective tenants at 14:00 if I could view at the same time.. very unprofessional. It put both of us off. She didn’t have the answers to any questions and seemed completely disinterested. She even said theyd found a tenant but one of the guys at the office didn’t like him so theyd voted his application purely on that basis. My experience of Dogon is that they think themselves so important and above client and tenant that they simply don’t care and don’t make an effort If I owned that property and new the truth id be furious. Were it not for the agent id have taken the property.
Helpful (0)
|Replies (0)JF
John F
1 reviews | Active since Jan 2020
21 Sept 2021, 13:54
Dogon Group Properties Cape Town
Dogon are the most useless, lazy and arrogant agent ive ever dealt with. They care only about their commission and not about landlord or tenant. I was interested in a bungalow on 4th beach at the front for 90k. (no. 52 from memory) it took me two weeks and dozens of calls and emails to get an appointment with the agent Rene’ When I finally got an appointment to see it and came to Cape Town and stayed overnight for the viewing the next day the agent cancelled 55 minutes before the viewing blaming the owner saying she was unwell and couldnt open up. To be frank I don’t believe that was true. From what I could gather the agent was at a work function the previous day when I gave her a call… and we know what happens at work functions. Rather than ass the vieiwng to a colleague they are so commission hungry at Dogon she offered to do the viewing the next week,.. so anther delay Again, I had to chase and chase to get an appointment. When I finally got a viewing the Monday after I again messaged her first asking about “What happened to our viewing?” She said on turned up she was showing another prospective tenants at 14:00 if I could view at the same time.. very unprofessional. It put both of us off. She didn’t have the answers to any questions and seemed completely disinterested. She even said theyd found a tenant but one of the guys at the office didn’t like him so theyd voted his application purely on that basis. My experience of Dogon is that they think themselves so important and above client and tenant that they simply don’t care and don’t make an effort If I owned that property and new the truth id be furious. Were it not for the agent id have taken the property.
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Replies (0)MR
Merrel R
1 reviews | Active since Jan 2020
19 Feb 2021, 10:21
Helpful Letting Agent makes life better
When I was looking for a rental property in Cape Town, I contacted Patsy Fivelman who does rentals in the Southern Suburbs. She listened to my needs and contacted me a few days later when she found a property that met them. She has been helpful beyond the time the keys were handed over: Knowing I'm new to Cape Town she's helped information about the area (even giving me her doctor's details when I got flu) .
Helpful (0)
|Replies (0)MR
Merrel R
1 reviews | Active since Jan 2020
19 Feb 2021, 10:21
Helpful Letting Agent makes life better
When I was looking for a rental property in Cape Town, I contacted Patsy Fivelman who does rentals in the Southern Suburbs. She listened to my needs and contacted me a few days later when she found a property that met them. She has been helpful beyond the time the keys were handed over: Knowing I'm new to Cape Town she's helped information about the area (even giving me her doctor's details when I got flu) .
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Replies (0)LF
Louise F
1 reviews | Active since Jan 2020
30 Dec 2018, 14:59
Dogon Group Properties new development huge disappointment!
I bought an apartment from Dogon Group Properties almost 2 years ago. The adverti*****t said it had magnificent views and was in the heart of Fresnaye. The views are appalling - the apartment overlooks corroding roof tops, air conditioning units, barbed wire fencing, walls with skull and cross bone, washing on other buildings balconies. I paid R3,250,000 for a tiny apartment because I thought that Dogon was an upmarket estate agent who would look after my interests. I am appalled and want to warn prospective buyers about buying a new property development. My advise is - send up a drone if you can. Make sure that what you are buying is as advertised. I will NEVER deal with this company again!
Helpful (0)
|Replies (0)LF
Louise F
1 reviews | Active since Jan 2020
30 Dec 2018, 14:59
Dogon Group Properties new development huge disappointment!
I bought an apartment from Dogon Group Properties almost 2 years ago. The adverti*****t said it had magnificent views and was in the heart of Fresnaye. The views are appalling - the apartment overlooks corroding roof tops, air conditioning units, barbed wire fencing, walls with skull and cross bone, washing on other buildings balconies. I paid R3,250,000 for a tiny apartment because I thought that Dogon was an upmarket estate agent who would look after my interests. I am appalled and want to warn prospective buyers about buying a new property development. My advise is - send up a drone if you can. Make sure that what you are buying is as advertised. I will NEVER deal with this company again!
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Replies (0)