Khau M

They break cars in order to make more money off customers!!!!!

I took my vehicle for service to this workshop on the 13/12/2022. I went to collect the vehicle at 4pm on the day and was told it wasn't ready, only to be told few minutes later that my vehicle is no longer moving. When I enquired about what happened, they lied and told me no-one drove the car since I dropped it off. This despite a difference of 2km's on the mileage. Their workshop manager eventually agreed that one of their staff did actually drive the car. As can be expected, I wasn't happy with how things developed and handled on the matter. I escalated matters to the owner of the workshop who was so arrogant about the whole situation even to the point of calling me a liar. The real liar was the incompetent staffer of his by the name of Shane. He went on to brag about how he has an army of lawyers to handle anything for him. The car was already stripped, and after some back-and-forth, I then reluctantly agreed for them to finish the job. The whole clutch kit had to be replaced including the Mass Flywheel. On the 20th of January 2023, I went to fetch my vehicle. Before I could even drive-off, the car's ABS warning light was no longer going off! I immediately notified them of such. Took the vehicle back to them on Monday, 23 January 2023, they warning message temporarily disappeared but was back later in the day. Took the vehicle back to them today (30 January 2023), this time they tell me I must pay them R 2000 as they didn't work on that part of the vehicle even though the vehicle was in their position the whole time. Again, their incompetent staffer (Shane) accused me of lying again even though I showed him the ABS warning message upon fetching the vehicle.