TH
Tia H
Active since Jan 2023
3
Reviews
0
Industries
Reviews
3 reviews4 months ago
Order Not Delivered After 8 Months – No Resolution
I placed an order with Luminara Pure in August 2025 and, despite multiple follow-ups, I have still not received the product as of April 2026. Tracking updates were inconsistent, and I was repeatedly assured the parcel was “in transit.” In January 2026, I was advised that my case would be reviewed and a refund process initiated—yet no further feedback or resolution has been provided. This experience reflects a lack of accountability and poor customer service. I would strongly caution others before placing an order, as there appears to be a significant risk of non-delivery with no meaningful support.0 replies
42 months ago
MARAKENG ONLINE = SCAM / FRAUDSTERS
Very frustrated with Marakeng Online Store, they do not reply to emails and do not return any messages but damn they are quick to process a payment for a purchase!!!!! This site must be reported to the authorities, ITS A SCAM. I ordered a product on 16 January 2023, they debited my account but no information on the delivery, no contact, no replies !!!!!!!0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (100%)