LP
Luminara Pure
Unclaimed Business
LP
Luminara Pure
Unclaimed Business
34 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Â
Ranking
#7
in Wellness & Beauty
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|34 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(2.9%)
1(97.1%)
5(0%)
4(0%)
3(0%)
2(2.9%)
1(97.1%)
Frequently Asked Questions About Luminara Pure
Luminara Pure has a TrustIndex of 0 out of 10 on Hellopeter, based on 34 reviews in the last 12 months. Hellopeter has tracked Luminara Pure across 34 total reviews. How is the TrustIndex calculated? →
Recent reviews (34)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAN
Alicia N
1 reviews | Active since Jan 2020
17 Mar 2026, 05:53
Unhappy Customer
Hi I have received my orders, but it's not what was advertised. The teeth are completely useless and the glasses don't do what they're supposed to. I am very disappointed and unhappy, I have paid for these products and I will never order anything again or recommend this to anyone. I would be happy if I could return the products and get a full refund. This was advertised on Tik Tok. The two orders: Order #10338 Tracking number: UA830737564AE Tracking link: https://global.cainiao.com/newDetail.htm?mailNoList=UA830737564AE Order #10339 Tracking number: CNG00787445567425 Tracking link: https://global.cainiao.com/newDetail.htm?mailNoList=CNG00787445567425 The email address keeps coming back and I also waited long fir my orders to to be disappointed 😞 mailer@shopify.com support@luminarapure.com The company is Mass Vando
Helpful (0)
|Replies (0)AN
Alicia N
1 reviews | Active since Jan 2020
17 Mar 2026, 05:53
Unhappy Customer
Hi I have received my orders, but it's not what was advertised. The teeth are completely useless and the glasses don't do what they're supposed to. I am very disappointed and unhappy, I have paid for these products and I will never order anything again or recommend this to anyone. I would be happy if I could return the products and get a full refund. This was advertised on Tik Tok. The two orders: Order #10338 Tracking number: UA830737564AE Tracking link: https://global.cainiao.com/newDetail.htm?mailNoList=UA830737564AE Order #10339 Tracking number: CNG00787445567425 Tracking link: https://global.cainiao.com/newDetail.htm?mailNoList=CNG00787445567425 The email address keeps coming back and I also waited long fir my orders to to be disappointed 😞 mailer@shopify.com support@luminarapure.com The company is Mass Vando
0
Replies (0)MVW
Mary-Anne Vd Westhuizen
1 reviews | Active since Jan 2020
1 Mar 2026, 06:33
Luminara Pure - *****sters
Send totally different product than what was advertised. Block you when complain. False advertising and *****sters l.
Helpful (0)
|Replies (0)MVW
Mary-Anne Vd Westhuizen
1 reviews | Active since Jan 2020
1 Mar 2026, 06:33
Luminara Pure - *****sters
Send totally different product than what was advertised. Block you when complain. False advertising and *****sters l.
0
Replies (0)V
TH
MS
Mothie S
1 reviews | Active since Jan 2020
5 Feb 2026, 11:30
Adjustable Eye Glasses
I ordered adjustable eyeglasses in December 2025. I saw their ad on Facebook, and it looks like I, too, was ****ned like the other people complaining here.I paid R400.00 + R41.50 to the Post Office for cheap plastic, and it's not focusing, it's worth under R40.00 in the Chinese Shop
Helpful (0)
|Replies (0)MS
Mothie S
1 reviews | Active since Jan 2020
5 Feb 2026, 11:30
Adjustable Eye Glasses
I ordered adjustable eyeglasses in December 2025. I saw their ad on Facebook, and it looks like I, too, was ****ned like the other people complaining here.I paid R400.00 + R41.50 to the Post Office for cheap plastic, and it's not focusing, it's worth under R40.00 in the Chinese Shop
0
Replies (0)sF
shantelle F
1 reviews | Active since Jan 2020
3 Feb 2026, 16:28
Disgraceful
I wish there was a 0 rating for this company. I paid so much money for a nice Christmas present for my husband. I placed my order last year October. Firstly, they asked me for my address. The parcel was not delivered to my address as stated on the form. That wasn't the worst part! When I received my order, it was one of those plastic toy teeth that kids normally wear for Halloween. I sent an email to the company complaining and asked for my money back as it did state 'money back guaranteed'. Sadly, I received a response from AI named Hammad. He responded with the following... *Thank you for reaching out, and I completely understand your frustration 😔 I’m really sorry for the inconvenience caused with your order. We will be sending you a replacement product soon, so please kindly be patient while we prepare and ship it 📦✨. We truly appreciate your understanding, and we’ll make sure the replacement is correct and meets your expectations 💖 Warm regards, Hammad Customer Support Luminara Pure 🌿 I have no words....
Helpful (0)
|Replies (0)sF
shantelle F
1 reviews | Active since Jan 2020
3 Feb 2026, 16:28
Disgraceful
I wish there was a 0 rating for this company. I paid so much money for a nice Christmas present for my husband. I placed my order last year October. Firstly, they asked me for my address. The parcel was not delivered to my address as stated on the form. That wasn't the worst part! When I received my order, it was one of those plastic toy teeth that kids normally wear for Halloween. I sent an email to the company complaining and asked for my money back as it did state 'money back guaranteed'. Sadly, I received a response from AI named Hammad. He responded with the following... *Thank you for reaching out, and I completely understand your frustration 😔 I’m really sorry for the inconvenience caused with your order. We will be sending you a replacement product soon, so please kindly be patient while we prepare and ship it 📦✨. We truly appreciate your understanding, and we’ll make sure the replacement is correct and meets your expectations 💖 Warm regards, Hammad Customer Support Luminara Pure 🌿 I have no words....
0
Replies (0)JS
JC S
1 reviews | Active since Jan 2020
25 Jan 2026, 23:36
Also ****ned by Luminara Pure
U ordered adjustable eye glasses ijn December 2025. A clown naned Hammad sent an email to say rhe order was shipped. I saw their ad on Facebook and it looks like I too was ****ned like the other people that are complaining here. Leave them in God's hands.
Helpful (0)
|Replies (0)JS
JC S
1 reviews | Active since Jan 2020
25 Jan 2026, 23:36
Also ****ned by Luminara Pure
U ordered adjustable eye glasses ijn December 2025. A clown naned Hammad sent an email to say rhe order was shipped. I saw their ad on Facebook and it looks like I too was ****ned like the other people that are complaining here. Leave them in God's hands.
0
Replies (0)GT
Gerhard T
1 reviews | Active since Jan 2020
11 Jan 2026, 12:02
Luminara Pure
I am writing this just to say that this business Luminara Pure stinks and are really not up to standard. I have placed an order and it was confirmed on the 25 October 2025. The order was paid fully. My order arrived in South-Africa on the 13 November 2025 You said in an email it will take some time to get cleared at customs, but now on the 28 December 2025 I did not received my order. I paid "Priority Processing & Shipping Protection – Get It Faster & Safer!" and this is not faster nor safe what a joke, it seems to me that this is a BIG ****.
Helpful (0)
|Replies (0)GT
Gerhard T
1 reviews | Active since Jan 2020
11 Jan 2026, 12:02
Luminara Pure
I am writing this just to say that this business Luminara Pure stinks and are really not up to standard. I have placed an order and it was confirmed on the 25 October 2025. The order was paid fully. My order arrived in South-Africa on the 13 November 2025 You said in an email it will take some time to get cleared at customs, but now on the 28 December 2025 I did not received my order. I paid "Priority Processing & Shipping Protection – Get It Faster & Safer!" and this is not faster nor safe what a joke, it seems to me that this is a BIG ****.
0
Replies (0)