Thabiso M

Lionel Motors Renault

In March 2021 I bought a new renault kwid from Lionel Motors renault in Rustenburg. Long story short the car started to give me problems since August of 2022. I would take the car to work no problems, but everytime when I knock off and I'm close to getting home the car would lose power, the cluster makes a beeping sounds and all warning lights would be lit. This happened for a whole month till I bought a new battery. I thought the issue was resolved then it started again in September. Long story short ever since then my car has been towed and in and out of Lionel Motors for months with the same issue. Recently it was towed on the 21st of December 2022 until I got it back January 20th 2023. The very same day I fetched it from Lionel Motors the same issue occurred before I could even get home. On the 21st of January 2023 I arranged for it to be towed back to Lionel motors, ever since then I have never heard from them. I never receive calls from them informing me of any changes or updates. And when I do call them they tell me nothing just they will call me back which they never do. My biggest issue is I'm still paying for the car on a monthly bases. But out of 4 weeks in a month I get to drive it only one week, one week it's on and off, 2 weeks it's at Lionel Motors. I have received the worst service ever from Lionel Motors Renault. And would never recommend anyone to their dealership.