Active since Feb 2023
Unresponsive support, overcharging issues, impossible to contact, cancelling due to poor service.
I have been trying to get hold of MWEB for 4 months. The only department that answer there phones are sales. They transfer you to the department that must help you. The phones just ring for an hour. I tried online chat no luck. One can go on Facebook and see how many people are complaining about there service. I now want to cancel my account and can't get hold of anyone that can help me. They are just not answering there calls.
Do not order from them. They said delivery 15 working days that was 4 weeks a go and I still do not have my order. Also not willing to cancel my order They say they in Cape Town but the order come from China.
I am not impressed with there service. I bought a car cash. The money flew into there bank and the service flew out the front door. Promises were made almost 2 weeks ago I am still waiting.