TM
Tholoana M
Active since Feb 2023
2
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Reviews
2 reviews30 months ago
Identity @Klerksdorp City Mall
The staff was rude. I wanted to fit before I paid but the door to the fitting room was barricaded, they claimed to be closed but they could receive my money. I'm so dissatisfied.
131 replies
39 months ago
Horrible customer service experience!!!
I paid for my order and Paxi delivery on 23 January, expecting to get it 7 days later. Instead of receiving the order, I got a text message informing me that it's been sent to a town that is 227 km away from mine (which I was called to spell over the phone). I immediately called (31 January) them to let them know of this error and they said to text on WhatsApp. I did and got the response the following day asking for the code of the Pep in my town and I gave it. 4 days later I texted to follow up and I was asked for the code once again...! 2 days later, the parcel was sent for collection for 11 days later (17 February).
0 replies
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1 Star
2 (100%)