Active since Feb 2023
Efficient and friendly service from the enthusiastic and knowledgeable Precious Ramulongo. 🤩
Palesa was kind, helpful and efficient.
My impression is that the secure chat is intended to be a convenient and efficient way for clients to interact with banking staff and resolve queries. However, the frequent transfers between agents, long wait times and disconnection of chats are counterproductive to achieving a positive customer experience.
Nonhlanhla was helpful and efficient in resolving a query.
We went in for a quotation and were very impressed with the facilities and customer service received. The staff were friendly and efficient.
Day 7 still no wifi!! Same message gets circulated by ISP every morning and everytime we follow up. No time frame given as to when the service will be restored. Still getting billed though🙃
Imagine PAYING for a service that you haven't been able to use for the past 4 days.