GJ
Gloria J
Active since Feb 2023
3
Reviews
0
Industries
Reviews
3 reviews26 months ago
Total Regret.
The worst purchase I HAVE EVER Made. The biggest sized ComfyZak. The two queen sized mattresses in their biggest ComfyZak is WAY BIGGER than a queen so the cover does not fit AT ALL. When we first got the Zak we thought the fact that one queen mattress was way fuller than the other was the issue. We contacted support and they treated us like a ********. They claimed we did not follow instructions. We actually DID exactly as the paper said to do. Getting the two mattresses out of the flimsy bags was a nightmare in itself. After finally jumping through hoops to get more filling - we had to submit photos and all sorts to get the extra filling they claim they are HAPPY to provide to make sure the Zak is comfortable! I finally wrestle these two extraordinarily HEAVY MATTRESSES back into the cover AGAIN. Now not only is it STILL lopsided suddenly the cover is way too small for both mattresses. So today I decide to ONCE AGAIN to disassemble this thing that breaks my back. I measured the two queen mattresses. They are 12 inches WIDER than a queen mattress! So it explains why a queen sized Comforter does not work on them. It is so uncomfortable and so UNUSABLE it is the biggest space waster and money waster EVER. They should have a disclaimer on how heavy this thing is!
0 replies
26 months ago
Exceptional - Giving pet owners the option to say YES to tests and treatments
We have not had anything but excellent service from Dotsure. From pricing to customer care to how quickly they pay out a claim. Our vet recently told us how grateful they are that we have Dotsure as we never turn away any recommendations on tests or exams or specialist referrals. She said unlike others that decline the same services due to having no insurance and no money to pay for even small treatments and dogs leave just as sick without a way to heal them. Our last two claim processors we had were so kind and so very helpful. Emihle Klaas was so helpful and helped us quickly and efficiently. Today Lee-Ann Heideman also was exceptionally friendly and helpful and approved our claim in no time. We are so grateful to Dotsure for taking the worry out of caring for our pets.
58 replies
39 months ago
Can’t say I am happy.
While I like look of the frames OK - they feel very weak. Same goes for the lenses. We bought the second to best lenses with the smudge resistant coating. These glasses get dirtier and dirtier FASTER than any other glasses I ever purchased. As this company is not actually a South African site we did not return the glasses. The term you get what you pay for applies here. They DO have a good customer support team though and the rating is SOLELY on the quality of the glasses I bought.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
1 (33.333333333333336%)