Vuyiswa M

Replaced screen for R1200 for a fake screen!!!!!

I went to Gadget candy in Gateway mall durban to enquire about my Samgsung A32 screen that was ruined, that needed to be replaced. so the guy there assesses the phone and said that the screen is fake and they can replace it with an original samsung screen. They give me an option to place a screen with no fingerprint sensor for R1200 or, a one with a fingerprint sensor for R2500. I come to them a few days later trusting them, paid R1200 in full, they fix my phone, and i fetched it the same day. So I return to them the next day complaining that my screens is flicking, not touching properly and typing the wrong things. The guys tells me that it is dirty, I have to clean my screen. So two weeks later, which is today my phone didnt wanna touch and cannot access my phone as a result, to a point where I exert a bit of force to try and press it and it ended up cracking, it never fell at all. When I get to the guys I complain about the amount of money (R1200) which I spent to get a screen they said was an original screen, which is not and very fake, way better than the one I had. The guy didnt show any remorse but started balming me and said the only way he can help is if I take out more money to further fix my phone. I DO NOT RECOMMEND ANYONE TO GO TO GADGET CANDY GATEWAY to have their screens replaces. It is sad. I have to say that I have to be ripped off like this.