Gadget Candy
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
They don’t deserve to be in business those ******. They are chance takers and must be taken down. They replaced the screen protector without me giving them a go ahead or telling the price. They charged me R1200 for a screen protector that costs not more than R400. Chance takers and ******. They are *********. We know where they operate and what they look like. They need to stopped!
1 reviews | Active since Jan 2020
They don’t deserve to be in business those ******. They are chance takers and must be taken down. They replaced the screen protector without me giving them a go ahead or telling the price. They charged me R1200 for a screen protector that costs not more than R400. Chance takers and ******. They are *********. We know where they operate and what they look like. They need to stopped!
1 reviews | Active since Jan 2020
Gadget Candy in Waterfall Mall, Rustenburg in Northwest is the worst place to ever take your phone there. I had a very bad experience with the guys there. In November 2023 I took my phone (Huawei PSmart) to be repaired the screen and frame. When I went to fetch it, it was fine but after some time it started switching off and ended up not having power even when I charge it and it would just go off. on 30 December 2023 I took it back the guy at the shop switched it on to my surprise and he said I should leave it so that he can check it maybe it's the LCD or the motherboard he said I should come back after the 6th of January 2024. I went back and he said he is still going to look at it, because the phone was at the workshop he didn't bring it to the shop. I went back after a week the guy claimed that I took my phone with me the other time when I was there, and I asked why would I waste my time and come back to the shop and want my phone back if I took it? he changed the story and he said he wants a slip because I didn't have the slip with me, I said I will come back when I have the slip. I went back with the slip he still said I took the phone but changes and says he cannot find the phone; he changed the statement again and said he will look for it at the workshop. I ended up telling them that I will not leave without my phone and stayed there at the shop. Those guys are heartless, show no remorse at all, just care about money only. I was heartbroken because I went to their shop with the trust in them that I will get my phone. That phone I was using it for business I lost all the documents, pictures, and other important information and I tried to explain to them that I want my phone back they ended up saying they will replace it. They gave me a Huawei P30Lite which was broken and looked old I refused to take it. I went back the following day they claimed that they found my phone and gave me a Huawei PSmart that looked like mine but it was wiped I asked them where my files were there said my phone came like that with nothing in it, I took the phone and found that it was a 64G and mine was a 128G and they now changed the story again when I said my phone was a 128G they said I should go home and bring the box to prove that it was a 128G. I was SOOO fed-up and disappointed at that kind of treatment and abuse and the waste of my time in their shop the whole day as if I have nothing better to do. I run a business, I am a single parent and a woman if my time is wasted, I lose money and all the petrol to go back and forth to their shop and be told stories every day that behaviour is uncalled for. No business ethics. Gadget Candy must just close they lie, they deceive people, they gave me another phone which was a 64G again and I refused to take it until they bought me a brand-new phone which was a 2Simcard and 128G however I have lost things in that particular phone I took for repairs. If people are not honest innocent people suffer. I don't deserve to have suffered like this in my country as a woman at the hands of grown-up man. Gadget Candy in Waterfall Mall you should operate good business and stop running a ****. Infact all these people who own cellphone shops are ****s. It is better to go to a proper cellphone repair shop dealers to repair your phone there. Imagine for 3 months I have been running after them for my phone and they tell lies and say I took the phone when they know what they did with my phone. They have a camera in the store when I said they should check the footage to prove that I did not take my phone they say it is a dummy camera, but the other day the guy said he cannot give me my phone because his boss is monitoring the shop on the camera. Gadget Candy website looks ***** it is just one pathetic page without lots of information, their head office contact number on the website does not work how come for a big company like that. Thanks to the guy who bought me a new phone. But I will never recommend a person to go to their shop for repairs even for screen protectors or any electronics. I nearly escalated this issue to the social media if it was not solved.
1 reviews | Active since Jan 2020
Gadget Candy in Waterfall Mall, Rustenburg in Northwest is the worst place to ever take your phone there. I had a very bad experience with the guys there. In November 2023 I took my phone (Huawei PSmart) to be repaired the screen and frame. When I went to fetch it, it was fine but after some time it started switching off and ended up not having power even when I charge it and it would just go off. on 30 December 2023 I took it back the guy at the shop switched it on to my surprise and he said I should leave it so that he can check it maybe it's the LCD or the motherboard he said I should come back after the 6th of January 2024. I went back and he said he is still going to look at it, because the phone was at the workshop he didn't bring it to the shop. I went back after a week the guy claimed that I took my phone with me the other time when I was there, and I asked why would I waste my time and come back to the shop and want my phone back if I took it? he changed the story and he said he wants a slip because I didn't have the slip with me, I said I will come back when I have the slip. I went back with the slip he still said I took the phone but changes and says he cannot find the phone; he changed the statement again and said he will look for it at the workshop. I ended up telling them that I will not leave without my phone and stayed there at the shop. Those guys are heartless, show no remorse at all, just care about money only. I was heartbroken because I went to their shop with the trust in them that I will get my phone. That phone I was using it for business I lost all the documents, pictures, and other important information and I tried to explain to them that I want my phone back they ended up saying they will replace it. They gave me a Huawei P30Lite which was broken and looked old I refused to take it. I went back the following day they claimed that they found my phone and gave me a Huawei PSmart that looked like mine but it was wiped I asked them where my files were there said my phone came like that with nothing in it, I took the phone and found that it was a 64G and mine was a 128G and they now changed the story again when I said my phone was a 128G they said I should go home and bring the box to prove that it was a 128G. I was SOOO fed-up and disappointed at that kind of treatment and abuse and the waste of my time in their shop the whole day as if I have nothing better to do. I run a business, I am a single parent and a woman if my time is wasted, I lose money and all the petrol to go back and forth to their shop and be told stories every day that behaviour is uncalled for. No business ethics. Gadget Candy must just close they lie, they deceive people, they gave me another phone which was a 64G again and I refused to take it until they bought me a brand-new phone which was a 2Simcard and 128G however I have lost things in that particular phone I took for repairs. If people are not honest innocent people suffer. I don't deserve to have suffered like this in my country as a woman at the hands of grown-up man. Gadget Candy in Waterfall Mall you should operate good business and stop running a ****. Infact all these people who own cellphone shops are ****s. It is better to go to a proper cellphone repair shop dealers to repair your phone there. Imagine for 3 months I have been running after them for my phone and they tell lies and say I took the phone when they know what they did with my phone. They have a camera in the store when I said they should check the footage to prove that I did not take my phone they say it is a dummy camera, but the other day the guy said he cannot give me my phone because his boss is monitoring the shop on the camera. Gadget Candy website looks ***** it is just one pathetic page without lots of information, their head office contact number on the website does not work how come for a big company like that. Thanks to the guy who bought me a new phone. But I will never recommend a person to go to their shop for repairs even for screen protectors or any electronics. I nearly escalated this issue to the social media if it was not solved.
1 reviews | Active since Jan 2020
I went to Gadget candy in Gateway mall durban to enquire about my Samgsung A32 screen that was ruined, that needed to be replaced. so the guy there assesses the phone and said that the screen is fake and they can replace it with an original samsung screen. They give me an option to place a screen with no fingerprint sensor for R1200 or, a one with a fingerprint sensor for R2500. I come to them a few days later trusting them, paid R1200 in full, they fix my phone, and i fetched it the same day. So I return to them the next day complaining that my screens is flicking, not touching properly and typing the wrong things. The guys tells me that it is dirty, I have to clean my screen. So two weeks later, which is today my phone didnt wanna touch and cannot access my phone as a result, to a point where I exert a bit of force to try and press it and it ended up cracking, it never fell at all. When I get to the guys I complain about the amount of money (R1200) which I spent to get a screen they said was an original screen, which is not and very fake, way better than the one I had. The guy didnt show any remorse but started balming me and said the only way he can help is if I take out more money to further fix my phone. I DO NOT RECOMMEND ANYONE TO GO TO GADGET CANDY GATEWAY to have their screens replaces. It is sad. I have to say that I have to be ripped off like this.
1 reviews | Active since Jan 2020
I went to Gadget candy in Gateway mall durban to enquire about my Samgsung A32 screen that was ruined, that needed to be replaced. so the guy there assesses the phone and said that the screen is fake and they can replace it with an original samsung screen. They give me an option to place a screen with no fingerprint sensor for R1200 or, a one with a fingerprint sensor for R2500. I come to them a few days later trusting them, paid R1200 in full, they fix my phone, and i fetched it the same day. So I return to them the next day complaining that my screens is flicking, not touching properly and typing the wrong things. The guys tells me that it is dirty, I have to clean my screen. So two weeks later, which is today my phone didnt wanna touch and cannot access my phone as a result, to a point where I exert a bit of force to try and press it and it ended up cracking, it never fell at all. When I get to the guys I complain about the amount of money (R1200) which I spent to get a screen they said was an original screen, which is not and very fake, way better than the one I had. The guy didnt show any remorse but started balming me and said the only way he can help is if I take out more money to further fix my phone. I DO NOT RECOMMEND ANYONE TO GO TO GADGET CANDY GATEWAY to have their screens replaces. It is sad. I have to say that I have to be ripped off like this.
1 reviews | Active since Jan 2020
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1 reviews | Active since Jan 2020
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1 reviews | Active since Jan 2020
Slim Candy Keto Gummies-: What's the working approach of ketoSlim Candy Keto Gummies? Ketosure narrow keto gummies product promotes ketosis and has tremendous bodily consequences. The ketosis technique, which happens clearly, is the way it functions. The system can burn more frame fats and turn it into strength. With the assist of ketones, the frame burns fat for the duration of the ketosis section. It allows the frame rid itself of pollution. https://www.outlookindia.com/outlook-spotlight/slim-can*****to-gummies-reviews-truth-exposed-2023-is-it-scammer-or-legit-news-252440
1 reviews | Active since Jan 2020
Slim Candy Keto Gummies-: What's the working approach of ketoSlim Candy Keto Gummies? Ketosure narrow keto gummies product promotes ketosis and has tremendous bodily consequences. The ketosis technique, which happens clearly, is the way it functions. The system can burn more frame fats and turn it into strength. With the assist of ketones, the frame burns fat for the duration of the ketosis section. It allows the frame rid itself of pollution. https://www.outlookindia.com/outlook-spotlight/slim-can*****to-gummies-reviews-truth-exposed-2023-is-it-scammer-or-legit-news-252440
1 reviews | Active since Jan 2020
I entered into a layby agreement with Gadget Candy Hayfields, Pietermaritzburg. Due to financial reason I was unable to pay the outstanding amount, I requested the store manager to allow me to take something else which would be inline with the amount of money I had already paid, he did not want me to exchange nor does he want me to cancel the agreement, instead he told me its the law and that if I do not pay the outstanding balance by end of June I will forfeit the R4500 I have already paid. Needless to say he was very rude when I tried to engage him on the matter. I have written to him regarding my rights as a consumer but I have received no response. This is the worst company I have come across, they have no regard for customer service, and it is clear that they have total disregard for consumer rights .
1 reviews | Active since Jan 2020
I entered into a layby agreement with Gadget Candy Hayfields, Pietermaritzburg. Due to financial reason I was unable to pay the outstanding amount, I requested the store manager to allow me to take something else which would be inline with the amount of money I had already paid, he did not want me to exchange nor does he want me to cancel the agreement, instead he told me its the law and that if I do not pay the outstanding balance by end of June I will forfeit the R4500 I have already paid. Needless to say he was very rude when I tried to engage him on the matter. I have written to him regarding my rights as a consumer but I have received no response. This is the worst company I have come across, they have no regard for customer service, and it is clear that they have total disregard for consumer rights .
1 reviews | Active since Jan 2020
Baywest mall PE, went to replace my screen and was ensured that my finger prints will work. It ended up not working and was promised that they replace it. Everytime I go in store for this replacement they just inform me that the technician is not available, and now the most recent from a new employee said that the other employee lied to me and that they cannot replace my screen.
1 reviews | Active since Jan 2020
Baywest mall PE, went to replace my screen and was ensured that my finger prints will work. It ended up not working and was promised that they replace it. Everytime I go in store for this replacement they just inform me that the technician is not available, and now the most recent from a new employee said that the other employee lied to me and that they cannot replace my screen.
1 reviews | Active since Jan 2020
If there was a way to rate a company 0 stars I would, particularly for this company. They sold me a plastic ‘screen protector’ for my Apple watch that according to the sales assistant was much better than one I could get at the iStore. It was the same price. No less than 2 hours after my purchase, the ‘quality’ screen protector developed horrible air bubbles. Their franchiser Ray has little regard for customers. I am chasing them for a refund and will never ever support their dodgy business again
1 reviews | Active since Jan 2020
If there was a way to rate a company 0 stars I would, particularly for this company. They sold me a plastic ‘screen protector’ for my Apple watch that according to the sales assistant was much better than one I could get at the iStore. It was the same price. No less than 2 hours after my purchase, the ‘quality’ screen protector developed horrible air bubbles. Their franchiser Ray has little regard for customers. I am chasing them for a refund and will never ever support their dodgy business again
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