VQ
Vuyiswa Q
Active since Mar 2023
2
Reviews
0
Industries
Reviews
2 reviews38 months ago
I need feedback please as soon as possible
I am Vuyiswa Qwane . Ticket Reference ZA08027792 I am still waiting for the feedback.
0 replies
38 months ago
I am so disappointed they way you treat your customers.
Ticket Reference : ZA080277292 On the 11/03/2020 I had purchased 2 return tickets amount to R3500. The flights were cancelled because of Covid, afterwards when i cantacted Kulula when airlines were operating again , they told me i can't use the same ticket , i then had to buy again tickets with a different airline as i need to go my friends wedding which was also cancelled at that particular timebecause of Covid. This was now September same year. After this time , i have been calling Kulula then they told me they can't re imburse me, they can't refund me , i needed to use my tickets and i can't give them to someone else. My question to them it was not my fault that the tickets were not used in the first place , secondly i asked them to change dates to accomodate me in September when i was then able to travel , then failed to do that. I incured unnecessary charges of having to buy tickets again. I need my money as in yesterday, this has to far. You can contact me at 0732455954 Vuyiswa Qwane or you can email me at Qwanevuyiswa@gmail.com Alternative number : 08181244387 Phaphama Nobanda.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)