Active since Mar 2023
I am absolutely disgusted by the blatantly dishonest behaviour I experienced at Ou Meul Bakery in Windmeul, Wellington. On a bill of R600 for groceries, a "tip" of R100.05 was added without my consent. A TIP? For WHAT exactly? This was a straightforward grocery transaction! The audacity of the staff to assume we wouldn’t notice this underhanded **** is beyond belief. Clearly, they thought we were tourists—an easy mark for their ongoing deception. Well, newsflash: we are South Africans, and we immediately spotted this disgusting behaviour! How many unsuspecting customers have they fleeced before us? This reeks of a **** that has been shamelessly run against countless others. The lies and excuses from the staff when confronted were nothing short of outrageous. This kind of behaviour is an insult to every honest business in this country and makes a mockery of customer trust. To prey on people like this is utterly disgraceful. Let me make it clear: I will not let this go. I am taking my complaint to the highest authorities, and I will ensure that this brand's dishonest practices are exposed for what they are. This is not just about R100—it’s about integrity, transparency, and the trust customers place in businesses. People deserve to know the truth about what’s happening here. I demand an immediate explanation and a formal apology. Your reputation is now on the line, and I will make it my mission to see that others are warned about this appalling ****. Shame on you, Ou Meul Bakery.
Had the best service with kind staff at Dotsure. Thanks so much Charlize Minaar. She was so helpful.