Amogelang S

Staff treatment

I visited the spa as a treat from my boyfriend on Saturday l was happy with the treatment from the welcome until I had sign out at reception. The lady who was assisting me at the reception by name of Elane was very friendly kind patient and understanding with me as l was having problems with my app and l wanted to pay off the amount due and so l had to sit by the reception area while I try sort myself out and then the lady who does the spa tour forgot her name but black lady with the side cornrows came complaining and was annoyed about not having lockers for clients who are checking in to keep their clothes in, some of her exact words to the receptionists was ‘’ l don’t care and it’s not my problem you guys must tell your clients we don’t have lockers it’s not my job’’ l however did not hear any response from the receptionists. I felt as though I was part of the people crowding the Spa even though l had changed and l just wanted to eat from the cafe and leave. I wouldn’t recommend people to book midday weekdays as it clearly seems to be a problem and the staff will be annoyed.