LT
Lungile T
Active since Apr 2010
4
Reviews
0
Industries
Reviews
4 reviews20 months ago
Not So Marvellous ****
I engaged the Marvellous ****s Pretoria franchise for an experienced domestic worker. I was willing to pay above minimum wage as a starting salary as I wanted someone well experienced and properly vetted. I interviewed a few ladies with the Marvellous ****s lady (Shannon) and settled on a lady. I over R9 000 placement fee for this lady as my expectation was that I was getting the best domestic worker. To my horror, this lady was struggling with simple household tasks. I honestly gave her a chance as she was pleasant and didn’t have attitude. She also didn’t mind being told what to do. Eventually I got sick of pointing out the obvious as I was paying a salary for an experienced person. Personally I feel ****med by this whole agency. I honestly wasted over R9000! I might as well have gotten someone off the street. When I conveyed my dissatisfaction with this lady to Marvellous ****s, I was told that they only do reference checks and can’t guarantee anything. I will never pay that much to get a domestic worker. Just not worth it.
0 replies
69 months ago
Security tag left on a shoe purchased online
I purchased a shoe online (amongst many other items on the order #o763634969) and it was delivered with the security tag. I sent an email on 29 July 2020 advising that the shoe was delivered with the security tag. I thereafter received a response email on 31 July 2020 advising that I should return the shoe to my nearest store. I responded with advising that this security tag was left on the shoe as a result of negligence of a Woolworths employee and will not incur additional costs of going to the store for this negligence. In addition, I ordered online as I did not want physically to go to the store to purchase the items. I do not understand why this has become my problem. There have been various emails during this month (August 2020) still advising me to return the shoe to the store, which I vehemently refuse to do so. It has now been almost a month and this matter is still not resolved. I had even advised them to collect the shoe as I have no use of the shoe with the security tag. This is the worst customer service that I have received from the company to date.
0 replies
86 months ago
Cell C CFibre is USELESS!!!
I am once again frustrated with Cell C CFibre and have to resort to Hello Peter. I have not had internet service for 2 weeks now. This was first reported on 25 February 2019, unfortunately I do not have the reference number provided for that date however it can be picked up using my ID number. I thereafter reported the matter again on 03 March 2019 (reference number cf048665); after numerous phone calls to their call center I was eventually advised that a gentleman by the name of Riaan will contact me as he was allocated that case that was reported on 25 February 2019. To date I have not received a phone call from anyone from CellC Cfibre. I have even emailed their customer support but still no word! I have also directly checked with Metro Fibre (WiFi infrastructure) regarding any issue on their side and they have advised my connection is active on their system. I am currently paying for a service that I am not receiving since 25 February 2019 and I’m sure I will not be receiving a refund for all the days I haven’t had a connection. Frustrating to say the least!! No accountability for Cell C whatsoever and no care in the world for resolving client issues. I regret the day Greencom sold it’s customers to Cell C!
168 replies
87 months ago
Cell C CFibre is USELESS!!!
Good day I am once again frustrated with Cell C CFibre and have to resort to Hello Peter. I have not had internet service for 2 weeks now. This was first reported on 25 February 2019, unfortunately I do not have the reference number provided for that date however it can be picked up using my ID number. I thereafter reported the matter again on 03 March 2019 (reference number cf048665); after numerous phone calls to their call center I was eventually advised that a gentleman by the name of Riaan will contact me as he was allocated that case that was reported on 25 February 2019. To date I have not received a phone call from anyone from CellC Cfibre. I have even emailed their customer support but still no word! I have also directly checked with Metro Fibre (WiFi infrastructure) regarding any issue on their side and they have advised my connection is active on their system. I am currently paying for a service that I am not receiving since 25 February 2019 and I’m sure I will not be receiving a refund for all the days I haven’t had a connection. Frustrating to say the least!! No accountability for Cell C whatsoever and no care in the world for resolving client issues. I regret the day Greencom sold it’s customers to Cell C!
168 replies
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4 Star
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1 Star
4 (100%)