Active since Mar 2023
To Whom It May Concern, Subject: Complaint Regarding Poor Service and Incomplete Order – Order No: 1313 I am writing to formally lodge a complaint regarding the poor service I received from KFC Botshabelo on 20 June 2025. I placed an order (Order No: 1313) and was made to wait more than an hour before it was ready. To make matters worse, some items from my order were missing. Specifically, the chips and the cold drink were not included. I had to return to the store to collect the missing chips, only to find that the cold drink was still not included. Even after following up again, I had to wait an additional 30 minutes for the cold drink to be brought to where I was, which caused a significant inconvenience. This level of service is highly disappointing and unacceptable for a reputable brand like KFC. I expect better customer service, efficiency, and attention to detail when it comes to fulfilling orders. I hope this matter will be taken seriously and appropriate action will be taken to prevent such issues in the future. I would appreciate a response and a form of compensation for the inconvenience caused. Sincerely, Dineo Segopa 0817794452 Dinnie81@gmail.com Order No: 1313 Date: 20/06/2025
Hi I bought a phone(Premio S87) by Ackermans(Virginia) beginning of February. 2 weeks later (16 February)went back to let them know the phone is super slow, it has touch screen problems also does not allow me to answer calls while on other apps, It does not even show who is calling. It goes blank but still ringing. They took it and told me they should send it back it will be back after three weeks. I only got it 4 weeks later. They gave a new phone but it is still giving me problems the answering of calls is still a problem. It is still going blank on the screen still ringing and unable to see who is calling. It only shows after a minute or 2 who called. I missed an important call because of this malfunction. I am so disappointed I'm not sure what to now if they book it again I will be without a phone again for weeks again.