Active since Mar 2023
I called with an account query and Shaylene Naicker was very polite, friendly and efficient with her advise. She assured me she'd follow up and I look forward to her positive response.
My experience with Shared Value started well until year 3 when they increased my premuim by 25%. When I enquired about this increase, the agent told me it was to "mitigate" the claims experienced from the Eastern Cape floods. How disappointing (the lie).
Early this year I received a Wikideals gift voucher for a meal at Byconcept. With great excitement I made the booking only to be disappointed that they did not have key meals as specified on the voucher available that day. After chatting with friends about this, it became evident that our experience was not unique in the industry. Not sure, how you're not able to service what's on the menu on a Saturday early afternoon. Sadly disappointing.