Selly D

Horrible service, Dishonesty and lack of professionalism !!!

Dentech Rustenburg stuff they're unprofessional and do not know customer service. My car was involved in an accident in December 2023, we are now in March 2024 and my vehicle has not been released yet. The stuff is full of dishonesty. On the 25th I wrote a complaint mail to my insurance and cc'd the managers, only then I got their attention. I was told to come and fetch the car on the 26th March after I told them I'm tired of their stories and I'm coming to take my car. I went with my brother to the workshop, during the inspection my brother spotted some defects in the car and they wanted to convince me otherwise because I'm a lady that the car is good to go and it's just small defects but I told them I want those defects fixed. I was told they will be on top of that and pretended that they were attending to the issues, however, it was late and they proposed that they will do all the tomorrow morning and I must come and collect the car around 1pm. Guess what, I arrived the following day @2pm they didn't even touch the car as per our agreement. @Absa idirect should stop to refer their clients to this useless panelbeating workshop. The service is just horrible!! Do not take your car to Denttech if you do not want to suffer emotionally!