ZN
Zithobile N
Active since Apr 2023
3
Reviews
0
Industries
Reviews
3 reviews24 months ago
Thank you East Coast Radio and Thobekile
I just want to send a very BIG THANK YOU to Thobekile and Eastcoast Radio for coming to my aid today. I wrote in last night for a favour. My kids and I went to bed without food. I couldn't send them to school because I didn't want them to leave without breakfast or lunch. I hardly slept thinking what I was going to do. I ended up writing into East Coast Radio's Big Favour a and put my hand up for help. Losing my job as a single mother affected my mental state In a way I can't describe. The final straw was seeing my kids go to bed without food and having to explain that I don't know when we will have again. Thobekile read my story and request and personally delivered groceries for a month to my home in Mariannhill Pinetown. Thank you so much you have no idea how much weight is lifted off my shoulders. I now have to focus on finding a job to be able to pay my son's college tuition for the rest of this year. I wish ECR all the success and 👏 them for having people like Thobekile on their team. Thank you....cannot explain how grateful I am. Regards, Zithobile Nthangase 062 712 81 55
0 replies
37 months ago
Still waiting for my Standard Credit Card to be delivered and accessed my credit which was approved in writing and contract signed 16 March 2023.
Following my review and a response from the standard bank, My complaint has not been resolved. I have not received my credit card, instead the consultant called and blamed the system and said my application was in progress. This is unacceptable. A letter congratulating me for approval of my credit card was emailed along with a contract that I already signed on 16 March 2023 and even chose where my credit card needs to be delivered. *All I am asking for is Standard bank to honour this contract and release my credit as well as have my credit card delivered!
159 replies
37 months ago
Credit Card Approved
I app**** for a credit card via my standard bank app 3 weeks ago. I was approved and received an acceptance letter which said after uploading a certified payslip on the email link provided, my credit card will be delivered. I have not received my credit card. Standard bank manager called when I emailed a complained, apologised and said the system had a fault. I need to resend documents and for them to redo my application. He also requested my employer details which I provided. I made it clear that I will not be sending any documents as my credit was already approved in writing and I signed the contract and sent a certified copy of my payslip and uploaded as per the acceptance letter instruction via email. All I am waiting for is an sms to pick up my credit card from the standard bank branch I selected! They need to sort out their system so nothing like this happens again as they are blaming the system.
53 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
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3 Star
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2 Star
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1 Star
2 (66.66666666666667%)