SG
Savannah Chante' Govender
Active since Apr 2023
4
Reviews
0
Industries
Reviews
4 reviews21 months ago
CV TOOLS PRO - ****!!
CV Tools Pro charged me R572.37 for a service which I had never even requested or authorized! I was charged unknowingly and the debit order merely came off of my account with no prior authorization
0 replies
22 months ago
Unacceptable Service Delivery by Vodacom!
I am sick and tired of Vodacom! They have no administration skills nor do they ever have their house in order. I was recently contacted by their attorneys stating that my account is in arrears when I have already cancelled my contract over a year ago! They took a ridiculously long time to connect our fiber and it was connected for not even 3 months before I requested to cancel the contract as we were relocating. I was informed that I had successfully cancelled my account and therefore relocated, however now I get contacted saying that my account is not cancelled and in arrears! Vodacom really needs to get their house in order and improve their administration as it is absolutely atrocious! I would never recommend their services to anybody! Seriously ***********!
106 replies
35 months ago
CHARGED MORE THAN STIPULATED AMOUNT
I have a fiber account with Vodacom and they are charging me more than double than what my contract stipulates. I try to get assistance but I keep being told to call customer care. When I do, there is no one who can assist me! I am tired of the service that Vodacom provides! This is unacceptable!
106 replies
37 months ago
Poor Service : Vodacom Fiber Application/Installation
Worst service provider! I had completed an Application form and same was successful ONE MONTH AGO and I have yet to receive any feedback regarding installation. We were promised installation the very same week! I now learn that Vodacom made an error on their side and that we need to cancel and take a new contract which is going to cost me more. I still agreed, only to find out that no such order was processed as promised. I will never refer anyone to Vodacom! No agent is ever able to assist. And there never is a manager to speak to to escalate the issue. We spoke to a Supervisor by the name of Sipokazi who insisted that she would call us back and ensure that our order is processed and it has been a week and we have not received any feedback since. Spoke to various other agents namely, Ryan, Amanda, Lowazi, Andrea, Cindy, (among others as we have to call through every single day!) Pathetic service!
106 replies
Review Distribution
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1 Star
4 (100%)