CN
Charity N
Active since Apr 2023
7
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0
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7 reviews23 months ago
Unlimited insurance is a ****..
Worst experience ever… i am bereaved lost my mother in law last week Thursday 16th May2024 I’ve got insurance with unlimited for over a decade never claimed and always paid in time… sent through my claim on the 17th May24 today it’s the 23rd May 2024 may pay out is still not out its a Thursday 12:01 nothing called them and they don’t seem to know what they Are doing a consultant i spoke to yesterday said my claim only came to them on Tuesday i am not happy with that but because it was Wednesday meaning by end of the day or in the morning my pay out would be done. Today i called got a different story they only received my claim Wednesday… i am so ****ed because by now I should have paid some of the funeral expenses but can’t be of them. My mother in-law is supposed to be buried on Saturday how am I going to do that without funds? Unlimited is a ****. The are so quick to Debit my account monthly for over a decade but they can’t serve me for the service i paid for.. I am even sick right now because of the stress i have because of them…
0 replies
29 months ago
false and deceiving information
Good Day please see below emails for my about my compliant about the service and false information given to me about a product i wanted to but and even went to an extant of sending someone to go buy it for me. only to find out i was misinformed and the sales consulted and the manager even had the audacity to say the person i sent even if i contact verimark head office nothing will be done. meaning they take pride in deceiving people knowing nothing will be done. its disheartening and disappointing. Info <Info@verimark.co.za> Mon, Nov 20, 2:40 PM (2 days ago) to me Good day Charity Thank you for informing us of your disappointing experience with the Northmead store Please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and value are of great importance to us and we need to know when a store has fallen short of our customers’ expectations. We appreciate the trouble that you took to bring this matter to our attention. Please note the correct department to contact regarding complaints. Submitting a Complaint Any complaints or queries may be directed to our dedicated Verimark Customer Services Call Centre on 0860 005 005. Kindly advise if Nomxolisi said to you that this is a brand new product when she was speaking to you, as our demo products are clearly marked in our stores. The demo products are also advertised extensively on our pamphlets instore as well as our website. Thank you Daryl Lawrence Verimark (Pty) Ltd 50 Clairwood Avenue, Hoogland Ext 55,Randburg, 2194 Direct Tel: +2711 699 8160 Direct Fax: 0865983013 E-Mail: daryll@verimark.co.za Web : www.verimark.co.za Go confidently in the direction of your dreams. live the life you have imagined. From: info@verimark.co.za <info@verimark.co.za> on behalf of Verimark <info@verimark.co.za> Sent: Saturday, 18 November 2023 17:27 To: Info <Info@verimark.co.za> Subject: Contact Form Verimark Logo Name Charity Ndaba Email charityndaba@gmail.com Phone 0727277817 Message I am very upset and disappointed about a false adverti*****t that was told to me by one of your sales consultants at verimark NorthMead square. Her name is Nomxolisi. I went to the shop looking for a floor steamer. She showed us a green and white one and she told us it was on sale at a price of R849 it was on a Black Friday special that is ending on the 28th. Today I sent my friend to go buy it for me she found a guy by the name of Mabusa. All of a sudden the steamer is a demo.. information that was not told to us by Nomxolisi. I am very angry at this moment because i want that steamer and have already budgeted the amount that was given to me by your sale consultant who was busy talking to other people that she didn’t tell us it was a demo. I want that floor steamer a new one at the price that was given to me..not a demo because if i knew that i was going to leave it and not make an effort of send someone to go buy.. i will be awaiting your response. Hope to hear from you. My contact number is 0727277817 and my name is Charity Ndaba Good Day Trust you are well. Thank you for coming back to me. Nomxolisi never said anything about the machine being a demo. When we came to the store it was because I was looking for the steam machine and the prices were visible. I was not going to ask if it was visible. The reason we asked was because it wasn't visible. She told us it was on sale but failed to mention the demo part. I find it really disturbing that even the manager did not handle the matter to the satisfaction he gave the person i sent a don't care attitude and for him to even say even if we contact verimark there is nothing they can do. That is really disappointing. If you need clarity on what happened you can call the person i sent i was with even on that day that Nomxolisi gave us this wrong information. her name is Phumzile Tshabalala, her number 076 659 2156. i hope to hear from you soon. Regards Charity
73 replies
29 months ago
DSTV is just a *****.
worse service ever. they don't know what they are doing. my account is paid by debit order and it has been that way for more than 15year and for the past 3months were iv been discounted and being unable to watch and i had to call in every week and they just don't know what they are doing. my money is being paid for services i am not getting. and even when i call i would spend almost 2hours on the line without help. ive always been a loyal costumer even when are not worth my loyalty. i am done with them i just want my money back. the are good at making empty promises. especially saying they will fix things and call you back. but that never happens. I've got a list of some of the people I've spoken to some useless and some helpful. 1. Sindisiwe - spoke to 18 September - a bit helpful but didn't keep her worsd to follow up on the problem and come back to me. 2.Yolanda - spoke to her 2 Nov she tried to be helpful and spoke to her supervisor by the name of Bathabile who also was support to investigate and come back to me but never did. 3. Xoliswa - spoke to her on the 16th November she tried to see what was the problem but also she was not helpful had to speak to the supervisor his name is Aphile he made a promise yet again to sort the mater and come back to me but he never did. 4. Mandisa - called on Sunday 19 November this lady was the first person since my ups and down that actual spoke sense and tried to help and was able to even see that the was a problem in my account. 5. today again after receiving an sms that my services will be disconnected while they've debited by account again as always i paid for being disconnected. meaning they are ****ming me. my money had been taken for the past 3 month and most of the days i am disconnected and i have to use my money to call the and spend hour on the phone with clueless people. this list is missing some of the peoples name that i spoke to as well because those names are in my dairy at home but the list is very long it could more than 20 people and non of then except for Mandisa actually knew what they were doing. on top of my weekly frustrations with DSTV to again i received an sms yet again to say my account is going to be disconnected yet again it was disconnect while they have my money. as usual i called again and spent an hour again on the phone explaining my frustration and anger again for the million times. even told the i want my refund of all those days i was disconnected and because of their Bad Bad services i feel they don't need me as a client because seems like no one cares about what is going on hence it keeps on happening. they are ****ming me and i see now why most of the people i know and have spoken to about my situation have cancelled their services with them. its a total ****. 6. Asanda is the person i spoke to today who also kept me on hold as always. until she came back 25 minutes later to tell me she spoke to her supervisor who is going to escalate the matter. i ask to speak to the supervisor as this as the same record ive been hearing from all of the people ive mansion and some are not on this list. she then transferred me to speak to Noluvu the supervisor who assured me that she will escalate the matter and for the first time i received a reference for the call after i gave a **** of my mind about her collogues unkept promise . my ref is 48380560-i525. DSTV is just a *****.
73 replies
36 months ago
Unreliable service provider
Unreliable, *************, poorest of the poorest service ever.
0 replies
36 months ago
Unreliable, ***********, worst customer service.
I now feel ****med by MiWay… they make empty promises, they don’t answer their phone calls, make excuses that the managers are in a meeting. They are just a unreliable insurance.
53 replies
36 months ago
worst Service I've ever seen
don't take your car to this panel beaters. worst service ever. and the manager can give you a bunch of lies every time you question her. I won't recommend anyone to take their cars there. Elise is *************, don't believe a word that comes out of her mouth. save yourself a heartache.
0 replies
36 months ago
Worst service
insurance booked my car into a penal beater of their choice, worst experience of my life. this penal beater is ***********, unreasonable, worst service ever. and even after numerous email sent to miway to complain no way bother to attend to my concerned its been two month without my car and my car was book in for a month now whiles the approval authorisation letter I got from miway states its will take 10days. I am carless and the insurance I am paying monthly doesn't care. I am the one communicating to them all the time and even when I ask for one of the managers to call me and asked for all the correspondence and time line they have will the panel beaters non of my request are being attended to. I wouldn't advice anyone to join miway or take their car to Primier Panelbeaters. they are the worst in the business.
53 replies
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