Active since Apr 2023
Their service is horrible, we booked a service with them in an unfami**** area and we were 5 minutes late and they insisted on us paying a total of R2000 as a penalty or forfeit our booking of R2000. Their staff were rude and unhelpful. Our intended group hadn’t even left when we arrived and they were still checking in as we were trying to do the same. So many others arrived with us and after us and were allowed to go on by other service providers. I recommend you find another service provider. Even the ones that are on site at Atlantis nature reserve are much better options for proper services.
The attendants stand there and play with their phones and others hide when you drive in to fill up your fuel. They even have annoyed looks if you persist and not move. I recommend you avoid it and use alzu instead. This is recurring by the way and if anything they are very consistent with said behaviour.
Horrible service, particularly from the manager. I asked her to give me a discount and she spoke down at my brother and I with such an undermining tone (even went as far as saying she’s running a business and not a charity). I ended up getting what I wanted for almost double the price elsewhere and would do it again because I was not made to feel like my money was dirty and less valuable to begin with. The floor staff are Ok, but you can tell that even they are afraid of this woman, she is a rot on this branch as well as the general brand at large!